Haunani Player
Austin
Summary
Aiming to leverage my abilities to successfully fill any role at your company.
Proactive professional with a number of years of experience and a proven knowledge of customer driven management, entrepreneurial leadership and long-range planning.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Apello
08.2021 - Current
- Accomplished department objectives by managing staff and evaluating activities
- Provided current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
- Organized, directed, controlled, and coordinated personnel, training and labor relations activities of organization
- Addressed customers courteously using suitable methods and problem-solving skills
Insurance Verification Specialist
Plus One
12.2020 - 05.2021
- Completed documents, case histories and forms, such as intake and insurance forms
- Performed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills and keeping financial records
- Answered telephones and directed calls to appropriate staff
- Troubleshot minor problems and reported larger technical issues
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
Open Enrollment Specialist
Plus One
10.2020 - 01.2021
- Corresponded with insured and agent to obtain information and to inform them of account status and changes
- Transcribed data to worksheets and entered data into computer for use in preparing documents and adjusting accounts
- Reviewed and verified age, name, address and principal sum and value of property, on insurance applications and policies
- Entered insurance- and claims-related information into database systems
Office Manager
Dixie State University
08.2019 - 05.2020
- Managed office flow by providing direct support to visitors
- Created and reviewed schedules, maintaining staffing levels to meet service goals
- Assisted with developing workplace safety procedures
- Collaborated with IT department to order and maintain computer technology
- Created staff schedules based on established guidelines and priorities
Education
BACHELORS OF BUSINESS - Finance
Utah Tech University
Saint George, UT04.2025
Skills
- People Management
- Supervisory Abilities
- Business Leadership
- Conflict Resolution
- Program Optimization
- Task Delegation
- Office Management
- Insurance Verification
- Administrative Experience
- Analysis skills
- Help desk
Certification
Food Handler Certification
Languages
Arabic
Elementary
Timeline
Manager
Apello
08.2021 - Current
Insurance Verification Specialist
Plus One
12.2020 - 05.2021
Open Enrollment Specialist
Plus One
10.2020 - 01.2021
Office Manager
Dixie State University
08.2019 - 05.2020
BACHELORS OF BUSINESS - Finance
Utah Tech University
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