Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desert Edwards

Fresno,CA

Summary

Dedicated professional with a background in housekeeping and customer service, notably with McDonald's. Excelled in maintaining high standards of cleanliness and customer satisfaction, leveraging skills in health and safety compliance and effective communication. Demonstrated ability to enhance team efficiency and foster positive customer relationships, contributing to a significant improvement in service quality.

Overview

18
18
years of professional experience

Work History

Housekeeper

Self-employeed
08.2010 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Cashier

McDonald's Fast Food Restaurant
05.2007 - 07.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

GED - General Studies

Adult Literacy
Gilmer, TX
04-2009

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Cleaning techniques
  • Health and safety compliance
  • Hospitality background
  • Customer service-focused
  • Excellent oral and written communication
  • Complex Problem-solving
  • Quality assurance controls

Timeline

Housekeeper

Self-employeed
08.2010 - Current

Cashier

McDonald's Fast Food Restaurant
05.2007 - 07.2009

GED - General Studies

Adult Literacy

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Desert Edwards