Sergio Gutierrez

• Adhered to safety guidelines and regulations during all stages of event preparation and execution, minimizing risks for attendees.
• Assisted in the successful planning and execution of various events, including conferences, trade shows, and social gatherings.
• Ensured client satisfaction by anticipating needs and providing personalized assistance throughout the duration of each event.
• Coordinated with event organizers for seamless execution of event logistics and setup.
• Delivered exceptional event experiences, resulting in positive feedback from clients and attendees alike.
• Facilitated clear communication among team members and stakeholders through regular updates on event progress.
• Implemented creative solutions to challenges that arose during events while maintaining a high level of professionalism.
• Collaborated with team members to design visually appealing and functional event spaces.
• Supported the creation of promotional materials for marketing purposes, increasing event visibility and attendance.
• Greeted customers with smile and provided friendly, knowledgeable service.
• Managed multiple tasks simultaneously and completed all assigned duties each shift.
• Assisted in tracking budget expenditures throughout the planning process to ensure cost-effective solutions were implemented.
• Maintained detailed records on all aspects of each event project from inception through completion, allowing for efficient planning in subsequent years or similar projects.
• Enhanced event attendee experience by ensuring smooth registration and check-in processes.
• Provided exceptional customer service to guests, addressing their needs promptly and professionally.

• Applys to my current job , was a contractor & was recognized by the company ASM Global & got hired.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate delivery
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
• Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
• Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.

Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.

• Ensured prompt assistance during busy times by anticipating bartender needs and proactively taking action where needed.
• Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.
• Maintained a clean and organized workspace, adhering to health and safety regulations for the benefit of staff and patrons.
• Provided exceptional customer service by engaging with guests when appropriate, contributing to an enjoyable atmosphere at the establishment.
• Effectively communicated with bartenders and management to address any issues or concerns promptly, fostering an environment of teamwork and cooperation.
• Managed ice supply by consistently monitoring levels during peak hours and refilling as necessary to maintain optimal service speed.
• Participated in staff meetings, offering valuable insight on areas of improvement within the team dynamic.
• Educated new hires on proper barback etiquette, promoting a positive work environment for all team members.
• Assisted in the setup and breakdown of special events, ensuring a smooth and successful experience for all attendees.
• Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.
• Implemented procedures for efficient glassware rotation, reducing breakage rates and increasing cleanliness standards.
• Developed strong relationships with vendors, ensuring timely deliveries and competitive pricing on products.
• Checked ID cards and verified bar guests were of legal age.
• Set up advertising signs and displays on shelves, counters and tables.
• Offered product samples, answered questions and helped customers find items.
• Monitored dining room and bar areas for signs of overcrowding.
• Greeted customers and provided menus upon arrival to dining room.
• Assisted customers with carry-out service.
• Collaborated with other dining room and bar staff to facilitate efficient service.
• Addressed customer complaints and inquiries to verify satisfaction.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Arranged tables and chairs for special occasions and events.
• Greeted customers and provided friendly, knowledgeable service.
• Replaced empty kegs and soda syrups.
• Coordinated with servers and bartenders to maintain smooth operation of bar area.
• Supported bartenders during high-volume shifts, enabling them to serve more customers promptly.
• Demonstrated excellent multitasking abilities, balancing multiple responsibilities simultaneously while maintaining attention to detail in a fast-paced setting.
• Enhanced customer satisfaction by efficiently stocking and maintaining bar inventory.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Prioritized helping customers over completing other routine tasks in store.
• Monitored customers for signs of security