Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Apparel Associate
Walmart
Colorado Springs, CO
2021.09 - Current
Maintained loss prevention standards by monitoring and observing customers on sales floor.
Displayed and organized products in store to help customers locate products easily.
Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
Created stunning displays to capture customer attention. and increase sales.
Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
Used POS system to process sales, returns and exchanges.
Greeted and interacted with over customers to assist in selecting and locating merchandise.
Fast Food Crew Member
Culver's Restaurant
Colorado Springs, CO
2021.06 - 2021.09
Took orders, prepared meals and collected payments.
Assisted other team members to achieve goals.
Provided excellent customer service by greeting customers and meeting quality expectations.
Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
Performed shift change tasks each day to keep store neat and running smoothly.
Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Hostess
Zesty Thai
Colorado Springs, CO
2021.01 - 2021.04
Assigned patrons to tables suitable for needs and restaurant section rotation.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Prepared dining room for special upcoming functions by decorating and generating special group menus.
Answered customer questions about hours, seating and menu information.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Checked and restocked server areas and organized and got change for front counter.
Sales Associate
Dillard's
Colorado Springs, CO
2019.08 - 2020.03
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Maintained records related to sales, returns and inventory availability.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Achieved perfect attendance and on-time record.
Maintained customer satisfaction with quick and professional handling of product returns.
Loaded and unloaded merchandise using ladder and pallet jack.
Warehouse Associate
Amazon
Colorado Springs, CO
2019.10 - 2020.02
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Verified quantity and description of materials received by checking merchandise against packing list.
Operated box or straight trucks and cargo vans.
Checked packages and merchandise for damage and notified vendors.