Araceli Alfaro

Assistant Manager/Cashier

Family Dollar

11.2023 - Current

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Generated repeat business through exceptional customer service.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Leveraged data and analytics to make informed decisions and drive business improvements.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Established team priorities, maintained schedules and monitored performance.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as required.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Processed refunds and exchanges in accordance with company policy.
Set up new sales displays each week with fresh merchandise.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Performed cash, card, and check transactions to complete customer purchases.
Handled cash with high accuracy and took care to check bills for fraud.