Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Roessler

Minneapolis,MN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am ready for growth and new challenges while leading a team to success. Hardworking and passionate employee of MN Air and I am ready to help the team achieve company goals.

Overview

19
19
years of professional experience

Work History

Lead Warranty Administrator

Minnesota Air, LLC
09.2021 - Current
  • Modified, updated and processed existing policies.
  • Streamlined the warranty process for increased efficiency and faster claim resolutions.
  • Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Processed claim paperwork and followed up on missing information to complete processing.
  • Checked documentation for accuracy and validity on updated systems.
  • Communicated effectively with staff members of operations, finance and clinical departments.
  • Implemented effective communication strategies between departments, fostering a collaborative environment that improved overall workflow within the company.
  • Generated, posted and attached information to claim files.
  • Processed and recorded new policies and claims.
  • Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
  • Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved problems, improved operations and provided exceptional service.

Lead Site Manager

Hudson School District
06.2005 - 09.2021
  • Developed strong relationships with families, addressing concerns and providing updates on their child''s progress.
  • Promoted a safe and nurturing environment for children through consistent supervision, staff training, and adherence to safety protocols.
  • Attended approved training and continuing education courses to maintain certifications.
  • Handled administrative tasks efficiently, including record keeping, attendance tracking, and report generation.
  • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
  • Resolved conflicts and administered corrective action to foster positive experience for children and staff.
  • Adhered to budgetary guidelines to set financial goals and maintain school profitability.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Managed program paperwork and child records to comply with state requirements.
  • Managed conflict resolution effectively, mediating disputes between staff, parents, and children to ensure a harmonious environment.
  • Modernized instructional plans and educational approaches to enhance student learning.
  • Stayed current on guidelines to maintain compliant program operations.
  • Supervised and managed team of childcare professionals to guarantee highest standards of care.
  • Established strong rapport with community partners such as schools and social services agencies to better serve the needs of enrolled families.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Fostered an inclusive environment through clear communication and support for children with diverse needs or backgrounds.
  • Enhanced child care quality by implementing developmentally appropriate programs and activities.
  • Continuously updated knowledge of best practices in child care by attending industry conferences and workshops, applying new insights for program enhancement.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Streamlined daily operations by creating and maintaining efficient staff schedules, ensuring adequate coverage at all times.
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
  • Coordinated special events and field trips to enhance children''s learning experiences outside of the classroom setting.
  • Trained new employees on company policies, procedures, curriculum implementation strategies resulting in increased efficiency across all levels of the organization.
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Gained strong leadership skills by managing projects from start to finish.

Education

Bachelor of Arts - Early Childhood Education

University of Wisconsin - River Falls
River Falls, WI

Skills

  • Warranty Management
  • Collaborative relationships
  • Eligibility Determination
  • Documentation processing
  • Attention to Detail

Timeline

Lead Warranty Administrator

Minnesota Air, LLC
09.2021 - Current

Lead Site Manager

Hudson School District
06.2005 - 09.2021

Bachelor of Arts - Early Childhood Education

University of Wisconsin - River Falls

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Natasha Roessler