Melissa Walker
Parkville,MD
Summary
Efficient and reliable Certified Nursing Assistant with excellent experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Greater Baltimore Medical Center
Towson, MD
03.2009 - Current
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Documented care actions by completing records and logs in medical software system.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Employed mobility devices and ceiling lift equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Home Care Assistant
Chesapeake Medical Staffing Agency
Towson, MD
05.2009 - 11.2017
- Scheduled and accompanied clients to medical appointments.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Administered medication as directed by physician.
Phlebotomy Technician
Franklin Square Hospital
Rosedale, MD
09.2003 - 06.2008
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
- Organized daily work based on collection priority.
Sales Associate
Sears
White Marsh, MD
04.2000 - 07.2005
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Tracked stock using company inventory management software.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared large cash deposits with zero discrepancies.
Education
Associate of Arts -
Essex Community College
White Marsh, MD05.2007
High School Diploma -
Towson Catholic High School
Towson, MD05.1997
Skills
- Willingness to Learn
- Verbal and Written Communication
- Room Cleaning and Restocking
- Consistent Follow Through
- Attention to Detail
- Multitasking and Prioritization
- Phlebotomy Training
- Empathy and Compassionate Care
- CNA Certification
- Basic Life Support
- Activities of Daily Living ADL Support
- Observation Documentation
Accomplishments
- Achieved a significant reduction in HAPI'S through effectively helping with the ICU skin care rounds.
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
- NCPCT - Patient Care Technician
- Phlebotomy Training - 10 years
Gardening
I love to garden and grow my own vegetables, it is calming for me.
Timeline
Home Care Assistant
Chesapeake Medical Staffing Agency
05.2009 - 11.2017
Nursing Assistant
Greater Baltimore Medical Center
03.2009 - Current
Phlebotomy Technician
Franklin Square Hospital
09.2003 - 06.2008
Sales Associate
Sears
04.2000 - 07.2005
Associate of Arts -
Essex Community College
High School Diploma -
Towson Catholic High School