Jennifer Kondracki

• Responsible for overseeing a staff of 15 employees including performance, timesheets, attendance, PTO accruals & usage. I was also responsible for recruiting and hiring new employees based on practice needs.
• Responsible for all insurance claims, Accounts Receivable, PPO insurance verifications, and treatment plan estimates
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Assisting with clinical duties, including chairside assisting as needed by the practice
• Scheduling and health history reviews for in-office general anesthesia cases

• All dental front desk responsibilities, including check-in/check-out, answering phones, scheduling appointments, etc
• All insurance related tasks, including verifying eligibility & benefits, claims & treatment plan estimates
• Responsible for all Accounts Receivable
• Responsible for all Accounts Payable for the practice, except for payroll
• Recruited, interviewed, hired and supervised employees.
• Placed new supply orders and managed inventory for both clinical and front office supplies

• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Dental radiography using digital imaging
• Front desk duties including insurance verifications and accounts receivables
• Proficient in using Dentrix software
• Ordering Supplies & maintaining inventory

I was hired by BrownGreer, PLC as a temporary employee to process claims for one particular settlement in which they were the third party Claims Administrator.

My role was Remote Claims Review. I was responsible for reviewing claim packages to assess validity of claims and points awards for claimants alleging injuries. I was promoted to quality control measures on claims before final determination notices were sent to claimants.

Unfortunately, when this settlement was over they did not have another position to offer me so my employment with them ended. However, I was placed on their list of temporary employees that were eligible for rehire if the need arose.

• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Dental radiography, using both films and digital
• Assisted with Front Desk Duties Including Check-In/Check Out, Scheduling & Insurance, Writing Insurance Narratives
• Ordering Supplies & maintaining inventory
• Training New Dental Assistants