Summary
Overview
Work History
Education
Skills
https://www.keelergardens.org/metropolitan-water-reclamation-district-of-greater-chicago-recognizes-
Timeline
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Chloe Lighthall

Chicago,United States

Summary

Highly efficient Associate with a proven track record in thriving within fast-paced and challenging environments. Eager to learn and equipped with the ability to quickly apply new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying their needs, and recommending products and services that align with their goals. Strong communication skills enable the delivery of outstanding customer care, ensuring client satisfaction. Bringing progressive sales and marketing experience to the table, motivated by sales. Results-oriented, energetic, and possess exceptional interpersonal and communication strengths. Recognized for consistent performance in achieving target sales goals and exceeding customer service expectations. Productive and hardworking professional.

Overview

4
4
years of professional experience

Work History

Associate

Kilwins
05.2024 - Current
  • Enhanced revenue by incorporating handcrafted treats made in-store with top-tier customer service & premium ingredients
  • Assuring that people are in and out with immense proficiency via register
  • Leading peers to ensure the store is clean and people are satisfied upon leaving
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Administrative Assistant

Warren Barr
03.2024 - 06.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Patient Escort

Warren Barr
03.2023 - 06.2024
  • Possesses excellent time flexibility and can adapt to changing schedules and demands
  • Demonstrates strong communication skills, both written and verbal, with the ability to effectively convey information and ideas
  • Exhibits patience in dealing with challenging situations and remains calm and composed under pressure
  • Enhanced patient comfort by providing courteous and efficient transportation services throughout the hospital.
  • Expedited discharge processes for patients by promptly responding to requests for transportation services upon clearance.
  • Maintained a high level of physical fitness to meet the demands of transporting patients safely and efficiently throughout the facility.
  • Promoted a positive work atmosphere through effective communication with colleagues across different departments.
  • Safeguarded confidential patient information per HIPAA regulations while discussing transport details with medical staff members.
  • Supported infection control initiatives by following proper hand hygiene practices and wearing personal protective equipment when necessary during transports.
  • Managed high-stress situations calmly while transporting critically ill patients between procedures or units within the facility.

Voter Register

People Power For Florida
08.2023 - 12.2023
  • Developing and enhancing strong social skills through active engagement in canvassing potential voters
  • Demonstrated ability to efficiently organize paperwork with speed and precision
  • Successfully campaigned towards a common goal, consistently gaining an average of 20 new voters weekly

Associate

Tropical Smoothie
08.2023 - 12.2023
  • Preparing high-quality products for customers promptly
  • Promoting positive team dynamics and fostering a collaborative work environment
  • Ensuring cleanliness of the environment behind the scenes
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Intern

Keeler Gardens
08.2021 - 03.2022
  • Proficient in utilizing Microsoft Office 365 for various tasks such as document creation, spreadsheet management, and presentation development
  • Experienced in creating engaging and informative blog posts on various topics
  • Skilled in posting ads on different platforms to effectively reach target audiences

Intern

One Summer Chicago
06.2021 - 08.2021
  • Making floor plans for the City of Chicago, from abandoned properties to new gardens or the homeless
  • Using leadership skills to bring together peers for a collaborative effort
  • Managing time to work efficiently on deadlines, such as in said floor plans

Intern

One Summer Chicago
06.2020 - 08.2020
  • Directing projects to encourage residents in the City of Chicago to come out and explore our beautiful city
  • Cultivating ads for our residents to inform them of the programs provided for the city during the pandemic
  • Getting to know our beautiful city's youth and helping them get involved

Education

High School Diploma -

Kenwood Academy

Skills

  • Project Planning
  • Project Management
  • Social Media Management
  • Time Management
  • Microsoft Office
  • Phone-banking
  • Leadership
  • Customer Service

https://www.keelergardens.org/metropolitan-water-reclamation-district-of-greater-chicago-recognizes-

One of my first entries into the online marketing field. I'm very proud of this looking back and it's a small glimpse into what I can do moving forward.

Timeline

Associate

Kilwins
05.2024 - Current

Administrative Assistant

Warren Barr
03.2024 - 06.2024

Voter Register

People Power For Florida
08.2023 - 12.2023

Associate

Tropical Smoothie
08.2023 - 12.2023

Patient Escort

Warren Barr
03.2023 - 06.2024

Intern

Keeler Gardens
08.2021 - 03.2022

Intern

One Summer Chicago
06.2021 - 08.2021

Intern

One Summer Chicago
06.2020 - 08.2020

High School Diploma -

Kenwood Academy
Chloe Lighthall