Partnered with HHS stakeholders to fill over 30+ Pathway Intern vacancies within the agency; defined job descriptions and outlined expectations for the recruitment process
Administered all campus recruitment career fair events and interview processes for the Pathways Program
Identified, attracted, and targeted a diverse population of qualified candidates from local colleges and universities across the United States for HHS
Fostered and maintained positive relationships with targeted universities, students, faculty, and career placement offices via phone calls, webinars, and face-to-face interactions
Recruited college/graduate students to satisfy non-paid internship positions for client using various resources including traditional job boards, websites, and social media sources such as LinkedIn, Facebook, Twitter, etc.
Training Manager
Gapsi Inc.
Facilitated teambuilding training exercises as lead trainer utilizing the ADDIE model; which was integrated and launched by the Office of Workforce Development (OWD) as a successful pilot organization and by the Assistant Secretary for Preparedness and Response (ASPR)
Developed and delivered agency-wide trainings for federal stakeholders while incorporating the Instructional System Design (ISD) model to establish learning criteria for specific program throughout HHS
Managed the Learning Management System (LMS) for federal employees to advance employee development, record and track training activities and eliminated geographic barriers to learning
Planned and facilitated New Employee Orientation Training for more than 150+ newly hired HHS employees
Provided recommendations for the development of a mentoring and coaching program for and conducted data-driven analysis of employee surveys and training evaluations to recommend areas for improvement
Secured funding for training requests and yielded overhead costs by 28% while simultaneously providing exceptional customer service to clients regarding training needs
Validated training procedural manuals, guides, and course materials, including modules and curricula catered to employees' professional development.
Sr. Human Capital Consultant
Lindholm & Associates
11.2016
Designed, developed, and wrote instructional materials for the Immigration and Custom Enforcement (ICE) Homeland Security Investigations (HSI) Office of Intelligence Career Path Program: Standard Operating Procedures (SOP), learning objectives, user and instructor guides, handouts, career aides
Facilitated HSI-Intel Career development training programs, e-Learning modules (Adobe Connect) and training resources including user guides and manuals to provide training solutions for internal stakeholders
Created Career Path Program training videos via Adobe recorded training sessions using Web-Ex application to make applicable for client's training database
Consulted with HSI-Intel senior leadership on recommended Key Performance Indicator (KPI) to measure performance metrics effectiveness of operations with attainable goals.
Sr. Human Resource Consultant
DigitalSpec & Pricewaterhouse Coopers (PWC)
10.2015
Project Lead for National Frontline Hiring Program Management Office (PMO) Military and Traditional hiring hubs by consolidating multiple steps of the hiring process into a two-day timeframe
Formalized newly Hiring Transformation strategies for CBP and hiring initiatives to increase applicants Entrance of Duty (EOD) rates by 82%
Initiated project management deliverables, track project variance, and manage the project life cycle to provide stakeholders with timely updates on agency hiring activities
Planned client briefings, drafted decision papers, executive summaries, and perform research analyses on deliverables
Composed comprehensive and detailed SOP guide for a new initiative program designed to support the mission of Hiring Hub Site Managers for CBP.
Sr. Human Resource Consultant
Business Management Associates
01.2015
Served as a technical expert on position management, program and policies, regulations and issues related to staffing, and recruitment and job placement
Managed recruitment and selection program; advised senior management and hiring officials on hiring best practices and policies
Conducted job analyses and evaluations resulting in quality job specifications and work-flow benchmarks; tracked HR data & analytics to drive recruitment performance.
Sr. Program Manager
Amelex INC.
09.2018 - Current
Oversee all instructor-led, web-based e-learning training curriculums for the F-35 Joint Program Office including needs analysis, job analysis, course development, assessments, planning, logistics and delivery for over 2,000 civilian, military, foreign partners and contractual employees
Independently and proactively discover and identify skill gaps in workforce via PMO's, action teams, surveys and manage cross-functional training initiatives for the F-35 JPO organization
Advises Senior Leadership on the best use of training resources while managing a $750K budget to support the F-35 JPO training program while establishing and executing annual plans to deliver focused and relevant training for JPO personnel and ensuring compliance and timely completion
Thoroughly apply expertise in program management and compliance, budget management, and training operations to support the F-35 Joint Program Office (JPO) in the areas of personnel training and program management
Spearhead Executive coaching program designed as an added value proposition to create client engagement for senior leaderships within the JPO organization for senior level SES and GS-15's
Partner with Defense Acquisition University (DAU) stakeholders and project sponsors to develop training solutions for JPO organizational initiatives, new hire curricula and leadership development
Monitor and evaluate program performance to identify areas for improvement thorough engagements with senior leadership on changes to organizational structures, charts, and mission-focused statements impacted by implementation and change management strategies
Develop training and communications content i.e., newsletters, calendar events and targeted messaging for a diverse workforce for the F-35 JPO
Design and implement blended Focus learning courses that combined classroom knowledge with practical hands-on application in a controlled environment
Topics included: Cost, Scheduling, Requirements, System Engineering Transformation and Procurement Planning
Led small focus groups on Diversity, Equity and Inclusion (DE&I) projects to promote equal opportunities for JPO employees.
Sr. Human Capital Consultant
The Millennium Group (TMG)
10.2017 - 06.2018
Developed the initiatives and actions for execution of Human Capital Strategic Plan and associated Implementation Plan for the Defense Security Cooperation Agency (DSCA) Headquarters under Department of Defense (DoD)
Provided in-depth data analysis, assessing the organization's current state, in relation to human capital trend data, demographics, hiring and attrition rates, and performance management
Identified strategical and operational gaps within the organization for the development of implementation and change management strategies to mitigate challenges and prepare organization to reach desired end-state
Facilitated meetings with DSCA Leadership and personnel to develop and inform implementation strategies to resolve current human capital challenges and provide expectations to enhance performance for the future
Advised senior leadership on changes to organizational structures, charts, and mission-focused statements impacted by implementation and change management strategies
Developed Implementation Plan in conjunction with the HCSP with actions and solutions to bridge the gap between the organization's high-level mission, vision, and capabilities and its people, process, budget, and technical solutions
Managed and led a cross-organizational project team to develop the Human Capital Strategic Plan
Member of the Human Capital Integrated Project Team (HC IPT) for implementation and communication of the plan
Revised and edited the Employee and Supervisory level user guides for DSCA workforce.
Human Resource Business Partner
Gapsi Inc.
06.2008 - 07.2014
Collaborated successfully with the Chief Operating Office (COO) to achieve organizational initiatives such as full life-cycle recruitment and selection strategies, on/off boarding, interviews, and training
Authored employee manual covering issues including; benefits, payroll, compensation, 401K, and leave of absence policies/procedures
Conducted various special ad-hoc projects to include, but not limited to, creating and maintaining personnel files with statistical reports using various Human Resource Information Systems (HRIS) and other software applications
Coached and managed performance management plans (PMAPS) for 6 divisions within the Health and Human Services organization
Influenced strategic consulting to senior level management for 400+ employees, business partners, and managers within HHS on identifying skills ad knowledge required to improve employee performance
Implemented processes and procedures to enhance functioning work teams throughout the organization instituting the use of Individual Development Plans (IDP's) for managers and employees
Managed closure and counseling of employee grievances and disciplinary actions which included mediation and conflict resolution
Orchestrated teambuilding initiatives to increase employee engagement with leadership to close the gap on communication and improve organizational effectiveness
Facilitated on-boarding of 1,500+ National Medical Disaster Medical System (NDMS) intermittent employees in 20 eastern regional states increasing retention rates from 60% to 85%.
Education
Master of Arts - Human Resource Development, Project Management
Bowie State University
Bowie, Maryland
05.2009
Bachelor of Arts - Mass Communication
Reinhardt University
Waleska, Georgia
05.2006
Skills
Microsoft Office Suite
Project
Visio
Oracle
Automatic Data Processing
Applicant Tracking Systems
PeopleSoft
Adobe Connect
SharePoint
Performance Management
Project Management
Training and Coaching
ADDIE
Human Capital Management
Budgeting and Fiscal Management
Strategic Planning
Client Relationship Management
Project Planning
Process Analysis
Budgeting and finance
Idea Development and Brainstorming
Process Improvement
Program Evaluation
Clearance Level
Secret
Timeline
Sr. Program Manager
Amelex INC.
09.2018 - Current
Sr. Human Capital Consultant
The Millennium Group (TMG)
10.2017 - 06.2018
Sr. Human Capital Consultant
Lindholm & Associates
11.2016
Sr. Human Resource Consultant
DigitalSpec & Pricewaterhouse Coopers (PWC)
10.2015
Sr. Human Resource Consultant
Business Management Associates
01.2015
Human Resource Business Partner
Gapsi Inc.
06.2008 - 07.2014
Pathways Student Intern Program Manager
Gapsi Inc.
Training Manager
Gapsi Inc.
Master of Arts - Human Resource Development, Project Management