Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Jhoan Perdomo

Miami,FL

Summary

- Self Taught Front-End Developer

Resourceful professional with successful track record in developing innovative web designs and features. Possesses solid knowledge of HTML, CSS, JavaScript and Bootstrap with ability to quickly learn new technologies. Demonstrated success in identifying and resolving complex code issues.

Experienced working with teams to produce impactful, leading-edge websites that engage customers and deliver business results. Well-versed in design standards and user preferences.

Overview

7
7
years of professional experience

Work History

PMC Agent

Maintech Inc.
05.2024 - Current
  • Informed clients of policies and procedures.
  • Used ticketing systems to manage and process support actions and requests.
  • Managed high levels of call flow and responded to technical support needs.

Front End Developer Intern

IBM
11.2023 - 04.2024
  • Utilized HTML, CSS, and JavaScript to create visually appealing and responsive web pages that met client requirements.
  • Coded using HTML, CSS and JavaScript to develop features for both mobile and desktop platforms.
  • Produced websites compatible with multiple browsers.
  • Worked closely with UX/UI designers to translate their designs into functional web applications.
  • Streamlined codebase by refactoring HTML, CSS, and JavaScript for improved performance and maintainability.

IT Support Engineer

Jackson Hewitt Tax Service
01.2023 - 01.2024
  • Handled customer inquiries through phone, email, and live chat with professionalism and accuracy
  • Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.

Insurance Agent

Guidewell Connect
02.2020 - 01.2023
  • Developed and implemented sales training programs that improved sales skills and resulted in a X% increase in sales effectiveness
  • Utilized sales techniques and strategies to build customer relationships and close sales
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Bank Teller

Space Coast Credit Union
03.2018 - 02.2020
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at The end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Education

No Degree - Computer Science

Felix Varela Senior High
06.2016

Skills

  • Bootstrap
  • Nodejs
  • JavaScript
  • CSS3
  • React
  • HTML5
  • ReactJS
  • Bootstrap framework
  • Wordpress

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

PMC Agent

Maintech Inc.
05.2024 - Current

Front End Developer Intern

IBM
11.2023 - 04.2024

IT Support Engineer

Jackson Hewitt Tax Service
01.2023 - 01.2024

Insurance Agent

Guidewell Connect
02.2020 - 01.2023

Bank Teller

Space Coast Credit Union
03.2018 - 02.2020

No Degree - Computer Science

Felix Varela Senior High

Similar Profiles

CREATE PROFILE
Jhoan Perdomo