Michael Sellers

Oversee short term and long term positions of 100+ property portfolio consisting of LIHTC, Section 8, Conventional, Senior, and Commercial projects across 23 states.

• Collaborated with senior leadership on short term and long term development strategies, by serving as head of investment committee.
• Identified opportunities to improve business process flows and productivity.
• Oversaw hiring, adding valuable, talented professionals to strengthen management team.
• Built asset and portfolio management team from team of 1 to team 27.
• Serve as head of in-house property management team (2000 units) and oversee relationship with 3rd party property management agents (5500 Units)

Oversaw the day to day operations of 23 properties totaling 3500 units across 6 states/

• Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
• Handled terminations, performance evaluations and staff coaching to maintain top property operations.
• Inspected community common areas, apartment units and model appearance to address problems.
• Reviewed financial forecasts, budget and operational goals.
• Responded to escalated resident concerns and issues and monitored resolution.
• Identified and addressed potential safety issues and liability concerns.
• Negotiated vendor contracts and presented to owners for approval.
• Communicated effectively with owners, residents and on-site associates.
• Kept properties in compliance with local, state and federal regulations.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans.
• Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
• Conducted property visits to assess curb appeal, office upkeep and maintenance activities.

Oversaw the day to day and long term operational success of the Residential Multi-family and self storage portfolio. The Residential portfolio included nearly 1200 units. Completed annual budgets for portfolio and managed its monthly financial success, completed annual approved capital expenditures while meeting and or exceeding annual cash flow requirements even during challenging market conditions.

• Attracted, retained and developed top talent to enhance team performance.
• Defined revenue and sales targets and motivated staff to exceed expectations.
• Supported site management to empower front-line associates with skills and knowledge to carry out day-to-day assignments.
• Tracked KPIs against benchmarking, market trends and competitor activities to develop strategic improvement plans.
• Cultivated culture of open communication, collaboration and shared accountability for business success.
• Established team priorities, maintained schedules and monitored performance.
• Supervised staff of 35 personnel by implementing company policies, protocols, work rules and disciplinary action.