Amber Phillips
Collingdale,PA
Summary
Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
1
1
Language
5
5
years of post-secondary education
Work History
Human Resource Coordinator
Universal Technical Institute Inc
07.2022 - Current
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Led recruitment efforts to attract top talent in competitive job market. Improved employee retention with targeted professional development opportunities.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Coordinated onboarding processes, providing new hires with smooth transition into company culture.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Promoted diversity and inclusion through awareness campaigns and inclusive hiring practices.
Administrative Assistant
Pee Wee Prep Educational Center
Philadelphia, PA
05.2015 - 07.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Monitored premises, screened visitors, and issued passes to maintain security.
Biology Lab Assistant
Penn State Bandywine
Media, PA
08.2015 - 05.2017
- Inspected and calibrated pH meters, spectrophotometers and centrifuges.
- Documented experiment progress and observations, compiled data and organized findings for analysis.
- Boosted team efficiency by organizing, restocking and maintaining laboratory environments and equipment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Science - Chemistry-Biology
West Chester University of Pennsylvania
West Chester, PA 08.2019 - 12.2024
High School Diploma -
The Christian Academy
Brookhaven, PA06.2015
Skills
- Task Prioritization
- Conduct Orientations and Training
- Recordkeeping
- Scheduling Processes
- New Employee Orientation
- Verbal and Written Communication
- Judgment and Decision Making
- Ease with Computers and Technology
- Strong Organizational Skills
- Document and File Management
- Fast Learner
- Multitasking and Time Management
- Meeting Note Taking
- Human Resources Audits
- Manage Employee Relations
- Data Entry
Certification
- HSI CPR AED Adult DC class, Cardiac Care & Safety Inc - 5/22/23-5/2025
Accomplishments
- Assisted management with the training of 22 new staff members.
- Earned "Hero of the Month" in 2023.
- Managed inventory and office budgeting for supplies for busy office of 70 employees.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Delta Sigma Theta Sorority, Inc.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Human Resource Coordinator
Universal Technical Institute Inc
07.2022 - Current
Bachelor of Science - Chemistry-Biology
West Chester University of Pennsylvania
08.2019 - 12.2024
Biology Lab Assistant
Penn State Bandywine
08.2015 - 05.2017
Administrative Assistant
Pee Wee Prep Educational Center
05.2015 - 07.2022
High School Diploma -
The Christian Academy