Hung Nguyen
Chandler,AZ
Summary
Analytical and process-driven Supply Chain leader with over 20 years’ experience in analytics, strategic planning, purchasing, and process improvement. Forward-thinking problem solver that excels in developing relationships and working with others to drive for results.
Overview
20
20
years of professional experience
Work History
Director, Supply Chain Analytics
Banner Health
03.2018 - Current
- Developed Strategic Plan for next 5 years based on industry trends to position team to achieve department and company goals
- Developed and created Contract Compliance dashboard that identified $5M in potential savings towards Supply Chain’s 2023 long term initiative’s goal of $7M
- Managed RFP, including research/interview, negotiating, and selection of third-party vendor for spend management tool that will increase process efficiency by 40%
- Created contract expiration report to assist in prioritization of review, analytics, and negotiations that helped achieve $25M in supply savings for 2022 and $22M in 2021
- Led implementation of master data management to ensure uniformity, accuracy, and consistency amongst Banner Health’s 30 acute facilities that assisted three other long term initiatives projects reach completion
- Partnered with facility Supply Chain leaders to develop key performance indicators (KPI)
- Provide leadership by mentoring and developing staff which included 3 direct employees having promoted within first two years in role.
Purchasing Manager
Dignity Health
07.2007 - 03.2018
- Implemented the Purchase Service Center (PSC) in 9 months resulting in a 20 FTE reduction
- Consolidated the Sacramento PSC location into Phoenix in July 2015 to gain efficiencies and standardization in support of the facilities – reduction of 5 FTEs
- Achieved 8.3% reduction of PSC budget for fiscal year 2015 – only department in Dignity Health to achieve a budget reduction for fiscal year 2015
- Restructured the PSC to gain more efficiencies while maintaining customer service levels resulting in a reduction of 5 FTE’s for fiscal year 2017
- Mentored and developed staff which included 7 direct staff members having promoted in the last four years
- Helped convert the distribution of Medical and Surgical supplies from Owens and Minor to Medline to capture $6.4M in savings
- Reduced Medical & Surgical free text spend to $52,277,410 over same time and facilities previous year of $97,277,653
- Created metrics such as invoice resolution count, purchase order count, and customer service inquiries to measure efficiency and success of the PSC.
Supervisor, Data Analytics
Dignity Health
09.2012 - 06.2013
- Designed databases, queries and reports to meet the strategic business requirements of Dignity Health
- Assisted SCM and Dignity Health facilities’ staff with the consistent application of decision support tools such as the Opportunities
- Developed, communicated, and presented reports to hospital managers and to all Dignity Health facilities to support cost and utilization reduction projects
- Provided day to day supervision of data analytics team including monitoring and managing workload and priorities, team training and development, and hiring.
Data Analyst
Dignity Health
07.2007 - 09.2012
- Designed quarterly compliance report through data extraction from multiple databases to measure hospital compliance for agreed upon contracts that identify potential opportunity for savings
- Performed comparative financial analysis for supplies, equipment and purchased services that have identified more than $23M in potential savings for Cardiology product line for fiscal years 2008 through 2011
- Identified through price parity analysis opportunities to standardize pricing for all facilities for Cardiovascular and Non-Clinical items that have resulted in a 11% savings
- Compiled quarterly cardiovascular data to identify usage trends among vendors to assist Product Line Manager in RFP process
- Gathered reported monthly savings to ensure the department is on target to meet year end goal.
Supply Chain Analyst II
Goodrich Corporation
06.2006 - 06.2007
- Reduced inventory of cylinders by 51.3% from July 2006 ($540,000) to December 2006 ($263,000) by utilizing Just in Time methodology, providing monthly forecast to suppliers, and working with company production department to firm weekly requirements
- Improved on time delivery for all assigned suppliers from 43.5% in July 2006 to 83.4% in December 2006 by requiring weekly updated open order reports from suppliers
- Designed and implemented a new process for purchasing gas generators for Airbus A380 production line that reduced overall cost per unit by 28%
- Sourced and developed new vendor for gas generators that reduced cost by 23% by eliminating two manufacturing processes
- Implemented corrective actions that reduced late supplier deliveries from 66 instances in October 2006 to 41 instances in December 2006 for all suppliers, which increased on time delivery for customer spares orders, a key metric performance.
Program Specialist/MPS Planner
Honeywell International Corporation
02.2004 - 06.2006
- Created and implemented a standard process for shipping units to customers utilizing a ship trigger via the Internet that decreases shipping time by 66% per unit shipped
- Reduced finished goods inventory by $120,000 for 2004 for all assigned customers while maintaining on time shipments at 94%
- Ensured hardware delivery and maintained testing schedule for certification of new PW6000 program for Pratt and Whitney that increased revenue by $843,000 through 2008
- Green Belt certified using Six Sigma methodology
- Received Bravo Award Bronze for exceptional performance and personal sacrifice addressing shipment of F-15K Diverter Valves to Boeing St
- Louis to avoid major production line impacts.
Education
MBA - Business Administration
Arizona State University - W.P. Carey School of Business
Tempe, AZ05.2003
Bachelor of Science - Purchasing & Logistics Management
Arizona State University
Tempe, AZ05.1995
Skills
- Analytics
- Leadership
- Process Improvement
- Strategic Planning
- Purchasing
- Mentoring
- Budgeting
- Forecasting
- Communication
- Tableau
- Toad
Timeline
Director, Supply Chain Analytics
Banner Health
03.2018 - Current
Supervisor, Data Analytics
Dignity Health
09.2012 - 06.2013
Purchasing Manager
Dignity Health
07.2007 - 03.2018
Data Analyst
Dignity Health
07.2007 - 09.2012
Supply Chain Analyst II
Goodrich Corporation
06.2006 - 06.2007
Program Specialist/MPS Planner
Honeywell International Corporation
02.2004 - 06.2006
MBA - Business Administration
Arizona State University - W.P. Carey School of Business
Bachelor of Science - Purchasing & Logistics Management
Arizona State University
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