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Dorcas Chears
Patient safety technician
Memphis,TN
Work Preference
Overview
1
1
Certification
33
33
years of professional experience
Work History
Telesitter
Regional One Health
Memphis, TN
07.2023 - Current
- Continuously observed patients. Calm and reorientate patients. Prevent flaws and self-harm. Recognize cues that may indicate escalating behavior. Verbally redirect patients from risky behaviors. Simon nursing staff when needed. Maintain and cleaning monitoring equipment. Keep accurate records. Qualifications proficiency with the teller center software. Empathy for a patient and their families and ability to work with bedside care team.
Patient Safety Technician
Regional One Health
Memphis, TN
07.2023 - Current
- Provided direct patient care, including bathing, grooming, and feeding assistance
- Assisted with transferring patients in and out of beds or wheelchairs
- Prepared and maintained patient rooms by ensuring cleanliness and stocking necessary supplies
- Documented patient information accurately and timely in electronic medical records system
- Responded promptly to call lights and requests for assistance from patients
- Ensured compliance with infection control protocols during all patient interactions
- Supported patients' emotional well-being through active listening and compassionate communication
- Assisted in transporting patients to various departments within the healthcare facility for tests or procedures
- Provided comfort measures such as positioning pillows, blankets, or adjusting room temperature as needed
- Maintained confidentiality of patient information at all times
- Participated in ongoing training programs to enhance knowledge of medical terminology, procedures, and equipment usage
- Contributed to a positive work environment by fostering teamwork among colleagues
- Closely monitored patients' condition post-surgery or after medical interventions
- Served as a liaison between patients/families and healthcare providers regarding questions or concerns about treatment plans
- Supported patients with activities of daily living, including dressing, toileting, and ambulation
- Maintained a clean and organized work environment to promote safety and efficiency
- Assisted in the preparation and delivery of meals to patients based on dietary restrictions or preferences
- Provided emotional support to patients and their families during challenging times
- Responded calmly and effectively during emergency situations, following established protocols
- Participated in quality improvement initiatives aimed at enhancing patient outcomes
- Closely monitored patients' fluid intake/output levels as directed by healthcare providers
- Informed nursing staff promptly about any changes observed in patients' condition
- Maintained inventory levels for supplies needed on a regular basis
Cashier/Customer Service
Lana's Bake Shop
Southfield, MI
05.2021 - 06.2023
- Opening up the bake shop. Setting up all baked goods for sale. Stocking up the counter with products for sale. Stocking the freezer with products. Taking inventory of all baking materials, supplies. Taking customer orders, preparing customers orders. Packaging customers orders. Answering any questions that the customer may have. Cleaning up the bake shop.
Sequencer
Staffworks Group
Warren, MI
05.2018 - 02.2020
- My position was a sequencer and quality inspector.I worked on the computer printing vin labels and parts labels placing them in the correct spots on each part scanning the finished part in its correct number labeled spot on each holding rack. Checking behind other employees after they have built their parts and making sure three part is completed and labeled correctly.I inspected truck bumpers right and left car doors, wire harness fuel harness , fuel gas tanks.
Quality Inspector
Integrated Manufacturing and Assembly
Detroit, MI
01.2010 - 05.2013
- Quality control inspection of all car seats built on the assembly line including and not limited to 60 car seats 40 car seats all back seats head rest and all product materials. Inspection of all materials used to be assembled. Inspection of all head rest and arm rest. Checking the shipping containers that all products are correct and numbered correctly checking all products to make sure all nuts and bolts are properly bolted correctly onto each product. Counting inventory of every single product keeping documentation of all products. Filling out all documentation for all products keeping inventory of all products and materials. Reporting all findings to the supervisor for the quality department.Correcting any flaws on all products after they are built by line workers before the product reaches the front line in a timely manner for shipping. Inventory for all products for all the lines and both stations. Filling out all product invoices properly. Keeping count of all products properly.
- Assembly, production
Sequencer
Vetbuilt
Detroit, MI
03.2008 - 05.2009
- Production, Assembly, Building car seats for all major car companies. Placing metal frames on the assembly line accurately and in a timely manner. Placing bolts on all metal frames, power screwing the bolts into the metal frames in a timely manner. Stocking metal frames and harness in bins fully prepared to be placed on the assembly line for production.Checking all metal frames at the end of the assembly line on the quality computer before they are packed into containers to be transported to the next department for
Line Worker
Twiddle Litho Company
Clinton Township, MI
08.2005 - 09.2007
- Customer service, entered data entry, verify completed orders, validated work orders, bookkeeping, filing, faxed, interacted with various departments and light housekeeping. Verified parts for defects and packed parts properly for shipping.
Machine Operator / General Labor
ETS Staffing
Chesterfield, MI
08.2000 - 08.2004
- Assembled and operated various plastic injection machines, experience in dietary, production, food service and general labor.
Crew Leader
Arbys Restaurant
Macomb, MI
01.1997 - 03.1999
- Training new employees, conducting drawer skims, (pulling cash from the registers to put into the safe.) and pulling up product reports (reports that tell how much food product was sold for the hour that you request). Directing the crew, answering any questions that the crew may have, and opening up the store, cashier, cook, drive-through cashier and order taker.
Demo Supervisor
Safies Foods
Chesterfield, MI
02.1995 - 06.1996
- Driving all over Michigan to setup displays at all Costco in Michigan. Telling the customer all about the product. Making samples up so the customer can taste them. Interacted with customer about different products.
Making Sure the Resident Has Proper Baths
Home Health Care Aid
Shelby Twp, MI
03.1993 - 05.1994
- Conducting learning activities with the residents. Fixing the residents three meals a day. Feeding the resident if needed. Making sure the resident has proper baths, showers, and bed baths. Taking notes on the resident every hour. Monitoring the resident. Tube feeding the resident if needed.
Education
Diploma - undefined
Central High School
01-1994
Skills
Home health aide
- Critical thinking
- Continuous learning mindset
- Documentation accuracy
- Infection control expertise
- Fall prevention strategies
- Healthcare regulations
- Ethical conduct awareness
- Conflict resolution techniques
- Patient privacy compliance
- Interpersonal relationship building
- Emergency response preparedness
- Team collaboration aptitude
- Stress management techniques
- Patient monitoring proficiency
- Mental health awareness
- Stress tolerance
- De-escalation techniques
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Patient care
- Reliability
- Excellent communication
- Direct patient care
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Home health aide
- Certified in CPR/AED
- Catheter care
- Vitals monitoring
- Sterilization techniques
- Self motivation
- Mental health support
- Professionalism
- Crisis intervention
- Patient transportation
- Mobility assistance
- Room preparation
- Time management abilities
- Written communication
- Patient assessment
- Professional demeanor
- Problem-solving aptitude
- First Aid/CPR
- Progress tracking
- Special needs support
- Home health care
Activities aide
Data collection
Shipping & receiving
Restaurant experience
Professional
Sales
Cooking
Microsoft Word
Manufacturing experience in packing
Quality Inspection
Friendly
Communication skills
Cashier
Hard working
Computer skills
Data entry and general labor
Bookkeeping
Crew Management
Clerical
Quality Assurance
Cleaning
Experienced in various manufactory
Very good management skills
Manufacturing
Kind
Compassionate
Sequencer
Leadership
Cash handling
Dietary department experience
Assembly
Quality assurance
Works well independently
Plastics Injection Molding
English
Personal care
Via satellite
Customer service
Crew management
Quality Control
Cash register
Customer service
Food service
Certification
- Driver's License
- Drivers License
Timeline
Telesitter
Regional One Health
07.2023 - Current
Patient Safety Technician
Regional One Health
07.2023 - Current
Cashier/Customer Service
Lana's Bake Shop
05.2021 - 06.2023
Sequencer
Staffworks Group
05.2018 - 02.2020
Quality Inspector
Integrated Manufacturing and Assembly
01.2010 - 05.2013
Sequencer
Vetbuilt
03.2008 - 05.2009
Line Worker
Twiddle Litho Company
08.2005 - 09.2007
Machine Operator / General Labor
ETS Staffing
08.2000 - 08.2004
Crew Leader
Arbys Restaurant
01.1997 - 03.1999
Demo Supervisor
Safies Foods
02.1995 - 06.1996
Making Sure the Resident Has Proper Baths
Home Health Care Aid
03.1993 - 05.1994
Diploma - undefined
Central High School