Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mark Martins

Mark Martins

Edmonton,Canada

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Highly experienced car salesman known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Sales Associate

Toyota On The Trail
05.2021 - Current
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Performed cleaning tasks, keeping store neat and organized
  • Assisted customers with product selection to ensure customer satisfaction
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise
  • Organized merchandise displays to promote higher levels of customer engagement
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Operated cash register and POS to process sales transactions and handle payments
  • Engaged with guests to understand and anticipate customer service needs
  • Performed cash register operations accurately according to company guidelines
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Built relationships with potential customers by providing helpful advice on product selection
  • Established a positive rapport with customers by delivering friendly, personalized service

Credit Manager

Toyota On The Trail
12.2022 - 11.2024
  • Oversaw reporting, documentation and recordkeeping requirements for department.
  • Wrote and implemented standard operating procedures for credit
  • Collaborated with management to evaluate credit strategies and develop improvements.
  • Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
  • Attended ongoing professional training to facilitate accurate and productive credit management.

Education

No Degree - Marketing And Strategies

University of Utah
Salt Lake City, UT
02-2021

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Written and oral communication skills
  • Listening skills
  • Superb time management
  • Complex Problem-solving
  • Negotiation tactics
  • Meeting deadlines
  • Service oriented
  • Verbal/written communication
  • Persuasion techniques
  • Relationship selling
  • Brand promotion
  • Multi-tasking strength
  • Self-checkout assistance
  • Sales strategies
  • Fraud detection
  • Order processing
  • Cash handling accuracy
  • Verbal and written communication
  • Problem-solving skills
  • Contact follow-up
  • Energetic self-starter
  • Calm demeanor
  • Sales expertise

Timeline

Credit Manager

Toyota On The Trail
12.2022 - 11.2024

Sales Associate

Toyota On The Trail
05.2021 - Current

No Degree - Marketing And Strategies

University of Utah
Mark Martins