Matthew Castle
Ada
Summary
Driven professional with 12-year history of high-quality care to patients of all ages and ethnicities. Skilled in managing drug and medical inventories, advising and educating patients coping with acute and chronic conditions, and pharmacy staff development and training. Demonstrated success in devising strategies to enhance organizational performance and patient outcomes. Skilled in conflict resolution, record keeping and professional oversight.
Overview
12
12
years of professional experience
Work History
Retail Staff Pharmacist
Walgreens Boots Alliance
01.2023 - Current
- Managed immunization services by administering vaccines according to CDC guidelines and maintaining proper documentation.
- Resolved insurance issues promptly by communicating with providers to secure timely coverage approvals or alternative options for patients.
- Trained new staff members on pharmacy operations, policies, and procedures for seamless team integration.
- Improved customer satisfaction by providing personalized medication consultations and recommendations.
- Maintained up-to-date knowledge of drug interactions, side effects, and contraindications, ensuring safe patient care.
- Assisted customers in selecting appropriate over-the-counter products based on their symptoms and medical history.
- Enhanced pharmacy efficiency with accurate prescription processing, medication dispensing, and drug utilization review.
- Assisted in the acquisition of file transfers from six Rite-Aid locations in and around the Lima area which resulted in 8,000+ prescriptions being filled weekly and over 1,100 prescriptions being sold daily.
Retail Pharmacy Manager
CVS Pharmacy
08.2020 - 01.2023
- Oversaw work activities, performance and service quality of pharmacy staff.
- Managed weekly schedules and requests for leave.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Communicated with patients with compassion while keeping medical information private.
- Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Informed patients and patrons about flu, DTaP and HPV vaccines.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Trained pharmacy interns and newly hired technicians.
- Supervised team of pharmacy technicians, interns and support staff.
Retail Staff Pharmacist
CVS Pharmacy
01.2017 - 08.2020
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
- Advised and consulted with patients on potential side effects, drug interactions, storage requirements, and directions for use.
- Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
- Collaborated with physicians to provide patients with high quality and cost-effective medications.
Retail Pharmacy Manager
Rite Aid Pharmacy
01.2015 - 01.2017
- Oversaw work activities, performance and service quality of pharmacy staff.
- Managed weekly schedules and requests for leave.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Communicated with patients with compassion while keeping medical information private.
- Improved organization and supply management policies for medicines and materials.
- Supervised team of pharmacy technicians, interns and support staff.
Staff Pharmacist
Rite Aid Pharmacy
07.2012 - 01.2015
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
- Preserved state and federal record keeping for legend drugs and controlled substances.
- Advised and consulted with patients on potential side effects, drug interactions, storage requirements, and directions for use.
- Managed immunization services by administering vaccines according to CDC guidelines and maintaining proper documentation.
- Resolved insurance issues promptly by communicating with providers to secure timely coverage approvals or alternative options for patients.
Education
Doctor of Pharmacy - Pharmacy
Ohio Northern University
Ada, OH05.2012
Skills
- Medication dispensing
- Pharmaceutical calculations
- Immunization administration
- Prescription verification
- Patient safety
- Personnel management
- Quality assurance controls
- Regulatory requirements
- Patient relations
- Staff supervision
- Records management
Timeline
Retail Staff Pharmacist
Walgreens Boots Alliance
01.2023 - Current
Retail Pharmacy Manager
CVS Pharmacy
08.2020 - 01.2023
Retail Staff Pharmacist
CVS Pharmacy
01.2017 - 08.2020
Retail Pharmacy Manager
Rite Aid Pharmacy
01.2015 - 01.2017
Staff Pharmacist
Rite Aid Pharmacy
07.2012 - 01.2015
Doctor of Pharmacy - Pharmacy
Ohio Northern University
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