BARBARA ROSAND
Fairfax,VA
Summary
Strategic and people-focused Manager of Business Operations with fifteen (15) years of experience managing multi-site healthcare operations, regulatory compliance, and cross-functional collaboration. Proven success in guiding teams, streamlining workflows, and maintaining financial accountability across clinical and administrative settings. Skilled at aligning organizational goals with performance metrics, regulatory standards, and patient-centered care. Recognized for strong collaboration with providers, staff, and external partners to improve operational efficiency and service quality.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Management Consultant
Finergy Medical Solutions
10.2022 - Current
- Lead strategic operational initiatives and technology-driven process redesigns across multi-site healthcare clients.
- Partner with clinical, IT, and administrative teams to implement EHR systems with 95% user adoption, ensuring HIPAA compliance and data security.
- Reduced compliance incidents by 25% through internal controls; established governance frameworks for operational reporting.
- Spearhead workflow optimization projects that reduce patient wait times by 15% and increase provider throughput by 20%.
- Develop executive dashboards and KPI tracking systems to support leadership decisions and performance transparency.
- Oversee staff training and change management programs, fostering ongoing process adoption, clinical operational excellence, and improved customer service.
Account Executive
ACCU Reference Medical Laboratories
06.2022 - 07.2025
- Managed strategic provider partnerships and business operations for 40+ healthcare accounts across the region.
- Delivered client lifecycle management with 92% retention and $2M+ annual growth.
- Conducted compliance audits and risk assessments, improving turnaround for issue resolution by 30%.
- Provided data-driven insights and financial analysis to optimize reimbursement, efficiency, and client satisfaction.
- Served as primary liaison between providers, clients, and internal operations teams to ensure contract and service compliance.
Director of Operations
Healthcare For Women
01.2010 - 06.2022
- Led business operations, ensured compliance, and managed team leadership across multiple sites in a women’s health practice.
- Led the organization’s new EMR rollout with 95% adoption within six months.
- Directed the strategic office expansion and construction that increased patient visits by 25% and revenue by 30%.
- Managed all aspects of financial, billing, and revenue processes; increased collections by $1M annually through reducing denials and redesigning workflows.
- Developed and implemented provider scheduling strategies to improve patient access and increase clinical capacity.
- Directed compliance initiatives to meet regulatory and payer standards, overseeing audits, policy updates, and accreditation preparation.
- Hired, trained, and mentored staff members, fostering a high-performing, collaborative culture across departments.
- Collaborated with physicians and vendors to launch new service lines, increasing access and enhancing patient outcomes.
- Developed and implemented COVID-19 contingency measures on short notice, including cloud-based telephony migration, remote work enablement, and financial risk mitigation.
Education
Bachelor of Science - Healthcare Administration
Purdue University
West Lafayette, INAssociate Degrees - Social Studies & Liberal Arts
NOVA
Annandale, VASkills
- Business Operations Management
- Revenue Cycle Optimization
- Denial Management
- Vendor & Payer Contract Management
- Budgeting & Cost Reduction
- Financial Forecasting
- Workflow Redesign & Process Improvement
- EHR/EMR Optimization
- Clinical and Administrative Operations
- Data Analytics & KPI Reporting
- Cross-Functional Collaboration
- Performance Management
- Staff Development & Coaching
- Change Management
- Regulatory & Accreditation Compliance
- Strategic Planning & Execution
- Multisite Operations Oversight
- Project & Program Development
Certification
- Certified Scrum Master (CSM) – Scrum Alliance
- Certified Scrum Product Owner (CSPO) – Scrum Alliance
- ACMPE Certification – American College of Medical Practice Executives (Inactive)
- Bilingual: English & Spanish
Languages
Spanish
Native or Bilingual
Timeline
Senior Management Consultant
Finergy Medical Solutions
10.2022 - Current
Account Executive
ACCU Reference Medical Laboratories
06.2022 - 07.2025
Director of Operations
Healthcare For Women
01.2010 - 06.2022
Associate Degrees - Social Studies & Liberal Arts
NOVA
Bachelor of Science - Healthcare Administration
Purdue University