JESSICA SINGH

• Sort Groceries
• Scan Packages
• Stack packages on pallets
• Get customer orders ready for delivery
• Use technology like scanners, computers, and handheld printers.

Coverage Determination and Appeal Rep. (CD&A)

CVS CAREMARK Nov-1-Feb-11- 2022 (assignment ended)

• Run Test Claim
• Determine eligibility for insurance
• Excellent communication skills
• Attention to details
• Work under pressure
• Handle Grievances and appeal
• Receive inbound and outbound calls
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Used Microsoft Word and other software tools to create documents and other communications
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution
• Used coordination and planning skills to achieve results according to schedule
• Improved operations through consistent hard work and dedication
• Resolved problems, improved operations and provided exceptional service
• Prepared a variety of different written communications, reports and documents to ensure smooth operations
• Developed team communications and information for meetings

• Excellent Verbal communication Skills
• Active listening Creative Effective Communication Attentiveness Problem solving Friendly and warm Always smiles Down to earth Loving Treat everyone with RESPECT.
• Resolved customer issues per shift by researching and exploring answers, implementing solutions and escalating unresolved problems to upper management

• Establish and maintain relationships with individual or business customers or provide
• Collected and authorized payments of guests
• Used POS system to enter orders, process payments and issue receipts
• Performed cash, card and check transactions to complete customer purchases
• Restocked and organized merchandise in front lanes
• Greeted over 20 customers per day
• Maintained cash drawer of $1000 or more per shift

• Establish and maintain relationships with individual or business customers or provide
• Assistance with problems these customers may encounter
• Work with associates to achieve Store's sales plan
• Actively participates in all programs and procedures that drive sales
• Acknowledge by signature that weekly "Store Bulletin" has been read
• Collected and authorized payments of guests
• Restocked and organized merchandise in front lanes
• Completed inventory counts and ordered merchandise
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
• Demonstrated product features, answered questions, and redirected objections to highlight positive aspects
• Used POS system to enter orders, process payments and issue receipts
• Performed cash, card and check transactions to complete customer purchases

• Move individual packages to different terminals
• Transport individuals to other parts of the airport
• Move to various departing airlines
• Delivered rental vehicles to its recipient
• Ensure all corporate policies and procedures are followed to the letter.