Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Mahar

Manchester,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Patient Service Representative

Aspen Dental
Tullahoma, TN
12.2021 - Current
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used EMPS to schedule appointments.
  • Balanced deposits and credit card payments each day.
  • Kept current with literature and felid advancements to advocate to and for patients.
  • Reviewed and corrected claim errors to facilitate smooth processing.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Adding proper codes into patient account to ensure proper services are rendered and billed properly.
  • Applied patients for financing through third party lenders.
  • Verifying identification, addresses, phone numbers, and emails to keep patient charts up to date and accurate.
  • Refiled claims to insurance companies and corporate and/or upper management.
  • Explained plans for treatment and payment options.
  • Audited PVF's to ensure patient charts are up to date and payments and/or copays are taken correctly.

Server/ Hostess/ Hostess Trainer

Buffalo Wild Wings
Tullahoma, TN
12.2019 - 09.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Increased sales significantly by upselling higher-end products to customers.
  • Mentored new and current employees to ensure pro,pt service outside of their regular roles to ensure customer satistfaction.

Server

Sundrop Shoppe And Luncheonette
Tullahoma, TN
07.2019 - 02.2020
  • Greeted customers with personable attitude and smile.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and package to-go orders.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

High School Diploma -

Coffee County Central High School
Manchester, TN
05.2019

Skills

  • Bookkeeping Support
  • Gathering Information From Patients/Customers
  • Reliability and Dedication
  • Billing Issue Resolution and Support
  • Clerical and Filing Support
  • Time Management
  • Comfort with Technology and Databases
  • ID Verification
  • Training and Mentoring
  • Courteous and Professional
  • Cleanliness and Organization
  • Computer and POS Operations With Various Systems

Timeline

Patient Service Representative

Aspen Dental
12.2021 - Current

Server/ Hostess/ Hostess Trainer

Buffalo Wild Wings
12.2019 - 09.2021

Server

Sundrop Shoppe And Luncheonette
07.2019 - 02.2020

High School Diploma -

Coffee County Central High School

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Sierra Mahar