Carmen Robinson
Banning,CA
Summary
Artistic Floral Designer well-trained in working with clients to bring design visions to fruition. Smart individual with a background creating custom bouquets, arrangements and corsages. Ready for a creative role working for a florist. Compassionate Activity Director with background in maintaining organization while planning and coordinating activities. Knowledgeable in evaluating residents' needs and conducting group activities to improve quality of life. First-rate interpersonal, organizational and persuasive skills. Thoughtful Activity Director with skills in applying judgment and maintaining confidentiality of information. Superb planning, scheduling, and coordination skills. Tactful and resourceful with exceptional gifts in coordinating recreational activities and group activities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
Work History
Floral Designer
Adele's Designs/Owner
Yucca Valley
07.2016 - 08.2022
- Coordinated delivery schedules with local courier services for timely delivery of floral arrangements.
- Inspected each finished arrangement prior to packaging and delivery.
- Maintained proper storage conditions for all flowers in the shop.
- Trained new employees on proper handling techniques for fresh flowers.
- Created custom bouquets using a variety of fresh flowers and foliage.
- Updated social media accounts regularly with images of latest creations.
- Provided guidance on care and maintenance of freshly cut flowers.
- Developed promotional displays to attract new customers.
- Ordered supplies from wholesalers to maintain adequate stock levels in the store.
- Created unique designs for special occasions such as weddings, birthdays, funerals.
- Assisted customers with floral selection, design and arrangements.
- Handled complaints from unsatisfied customers promptly and professionally.
- Advised customers on color combinations, flower types, and other design elements for their order.
- Organized flower inventory to ensure availability for customer orders.
- Communicated effectively with suppliers to obtain discounts or better pricing on materials.
- Conducted regular quality checks on incoming shipments of fresh flowers.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
Activities Director
Valley Care Center
Yucca Valley
02.2020 - 02.2022
- Ensured safety protocols were followed during all activities.
- Organized travel arrangements for day trips or overnight excursions.
- Scheduled meetings with volunteers from community organizations who provided assistance with programming.
- Planned special events for holidays, birthdays, and other occasions.
- Developed and implemented activities to promote physical, mental, and emotional well-being of residents.
- Organized group outings to local attractions such as museums, parks, and theaters.
- Encouraged residents to participate in recreational activities such as bingo or card games.
- Adhered to HIPAA guidelines when discussing sensitive information about patients.
- Created monthly calendars of events to inform staff and residents of upcoming activities.
- Supervised a team of activity aides in the planning and execution of daily activities.
- Coordinated with vendors for supplies needed for activities.
- Conducted assessments to evaluate resident preferences for leisure time pursuits.
- Researched new ideas for activities based on interests expressed by residents.
- Provided support to families by helping them understand the importance of social engagement for their loved ones.
- Maintained records on attendance at various events and tracked progress made by participants in therapeutic programs.
- Assisted residents with hobbies or crafts such as painting or scrapbooking classes.
- Visited with residents to provide sensory stimulation and reality orientation.
- Coordinated musical guests, movies and other types of resident entertainment.
- Remained alert to conditions interfering with safety and well-being of residents involved in activities.
- Conducted tours with prospective residents and families and coordinated supportive services to meet needs of incoming residents.
- Coordinated resident care and staffing of memory care services and provided input in pre-admission assessments and decision-making.
- Used one-on-one meetings and small groups to engage residents in facility life.
- Led engaging individual and group activities to promote resident involvement.
- Helped residents participate in activities with basic and advanced mobility support.
- Upheld positive quality of life standards for residents of all ability levels.
- Organized special trips for residents and accompanied groups throughout each excursion.
- Kept activities spaces organized, clean and tidy.
- Designed programs to encourage entertainment, relaxation, and socialization for guests and personnel.
- Consulted with staff and other professionals to discuss activities.
- Designed and led activities in crafts, music and sports.
- Interviewed and hired associates to fill staff vacancies.
Family Daycare Provider
Own Business
Yucca Valley, CA
10.2005 - 04.2013
- Developed strategic plans to increase profitability and efficiency.
- Developed policies and procedures for the organization.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted performance reviews for employees on a regular basis.
- Ensured compliance with applicable laws and regulations related to business operations.
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Created marketing campaigns to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Supervised after school activities such as clubs or sports teams.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Developed and implemented lesson plans based on curriculum objectives.
Preschool Teacher
Education Station Child Development Center
Palm Desert
04.1997 - 08.2004
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Provided individual attention to each student as needed during class time.
- Utilized technology such as computers and tablets in the classroom setting.
- Integrated multicultural themes into instruction plans to foster respect for diversity among students.
- Provided guidance regarding nutrition and healthy habits during snack time.
- Encouraged critical thinking skills through problem solving activities.
- Organized educational materials and resources to create an engaging learning environment.
- Assisted in providing a safe and secure environment for children.
- Developed lesson plans that incorporated creative teaching techniques.
- Collaborated with fellow teachers on various projects related to curriculum design and implementation.
- Led story time sessions designed to promote literacy skills among young learners.
- Attended professional development workshops to stay current on best practices for early childhood education.
- Administered assessments throughout the year to gauge student understanding of content material.
- Participated in parent-teacher conferences to discuss academic progress of each child.
- Implemented appropriate disciplinary measures when necessary according to school policies.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
Activities Director
Bayshire Rancho Mirage
Rancho Mirage, CA
02.2024 - Present
- Monitored budget allocations related to programming expenses.
- Scheduled meetings with volunteers from community organizations who provided assistance with programming.
- Ensured safety protocols were followed during all activities.
- Planned special events for holidays, birthdays, and other occasions.
- Developed and implemented activities to promote physical, mental, and emotional well-being of residents.
- Encouraged residents to participate in recreational activities such as bingo or card games.
- Adhered to HIPAA guidelines when discussing sensitive information about patients.
- Created monthly calendars of events to inform staff and residents of upcoming activities.
- Supervised a team of activity aides in the planning and execution of daily activities.
- Coordinated with vendors for supplies needed for activities.
- Researched new ideas for activities based on interests expressed by residents.
- Provided support to families by helping them understand the importance of social engagement for their loved ones.
- Assisted residents with hobbies or crafts such as painting or scrapbooking classes.
- Visited with residents to provide sensory stimulation and reality orientation.
- Coordinated musical guests, movies and other types of resident entertainment.
- Remained alert to conditions interfering with safety and well-being of residents involved in activities.
- Used one-on-one meetings and small groups to engage residents in facility life.
- Led engaging individual and group activities to promote resident involvement.
- Upheld positive quality of life standards for residents of all ability levels.
- Kept activities spaces organized, clean and tidy.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
- Maintained adequate supplies to meet activities needs.
- Consulted with staff and other professionals to discuss activities.
- Coordinated calendars, shifts and activity schedules with staff.
- Interacted with patients and families by addressing questions and concerns.
- Planned and published calendar of events for facility.
- Interviewed and hired associates to fill staff vacancies.
Education
Some College (No Degree) - Early Childhood Education
College of The Desert
Palm Desert, CAFloral Certificate -
ROP Floral Design
Indio, CASome College (No Degree) - Activity Director
Activity Consulting And Training
Mission Viejo, CASkills
- Order Placement
- Design Specifications
- Artistic flower arranging
- Customer Orders
- Vendor relationships
- Bouquets design
- Flower storage
- Delivery Coordination
- Flower pruning and watering
- Professional Demeanor
- Self Motivation
- Excellent Communication
- Multitasking
- Professionalism
- Reliability
Timeline
Activities Director
Bayshire Rancho Mirage
02.2024 - Present
Activities Director
Valley Care Center
02.2020 - 02.2022
Floral Designer
Adele's Designs/Owner
07.2016 - 08.2022
Family Daycare Provider
Own Business
10.2005 - 04.2013
Preschool Teacher
Education Station Child Development Center
04.1997 - 08.2004
Some College (No Degree) - Early Childhood Education
College of The Desert
Floral Certificate -
ROP Floral Design
Some College (No Degree) - Activity Director
Activity Consulting And Training
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