Demetrius Holdorf
San Antonio,TX
Summary
People oriented individual with attention to detail and a positive attitude goal oriented dedicated to meeting team performance objectives and achieving set targets. Offering 10 years of extensive leadership experience in sales. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Excellent oral and written communication skills paired with excellent time management and leadership abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Walmart
San Antonio, TX
01.2022 - Current
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Manager's Assistant
Sam's Club
Milwaukee , WI
08.2016 - 01.2022
- Responded to and directed incoming calls and other communication
- Limited portion sizes and used garnishes to control food costs.
- Attended monthly sales meetings and reported pertinent information to employees.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Supervisor
Meijer
Milwaukee , WI
02.2015 - 03.2016
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Worked with management team to implement proper division of responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Interviewed, hired and trained new employees for production positions.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Introduced team contests and goals to enhance productivity and improve employee morale.
Education
Associate of Applied Business - Business Management
Milwaukee Area Technical College
Milwaukee, WI01.2025
Skills
- Strategic planning
- Business planning
- Sales and marketing
- Analytical and Critical Thinking
- Active Listening
- Process improvements
- Customer Relations
- Time management
- Computer skills
- Leadership
Certification
- CM - Certified Manager Certification
Timeline
Team Leader Manager
Walmart
01.2022 - Current
Manager's Assistant
Sam's Club
08.2016 - 01.2022
Supervisor
Meijer
02.2015 - 03.2016
Associate of Applied Business - Business Management
Milwaukee Area Technical College