Results-driven HR professional with expertise in talent acquisition, employee relations, HR compliance, and HRIS management. Successfully hired and trained over 80 employees, ensured I-9 compliance for 350 Wendy’s locations, and played a key role in developing the 2025 employee handbook. Skilled in policy development, benefits administration, and optimizing HR operations to support business goals.
Overview
4
4
years of professional experience
Work History
Human Resources Generalist
Scherdel Sales and Technology
02.2024 - Current
Coordinated job evaluations and maintained records to assist in initiating and obtaining approval for changes in salary for a plant of 180 employees.
Developed and implemented HR policies and procedures to ensure compliance with legal requirements and promote a positive work environment, playing an integral role in creating the 2025 employee handbook.
Conducted recruiting and onboarding activities, including sourcing candidates, interviewing, and facilitating orientation sessions, successfully hiring and training over 80 employees.
Managed employee relations issues by investigating complaints, conducting disciplinary meetings, and providing coaching to supervisors
Administered benefits programs, including open enrollment, leave management, and communication of available options to employees.
Maintained accurate HR records and generated reports on metrics such as turnover rates, headcount, and training completion stats.
Human Resources Support Specialist (Contracted)
Meritage Hospitality Group
10.2023 - 02.2024
Provides guidance on HRIS navigation and assists managers and employees with HRIS business process completion; frontline HRIS support via phone and email from managers and employees.
Identifies critical issues preventing managers and employees from submitting changes using the HRIS and informs the analysts of the issues for resolution.
Ensured proper compliance with onboarding completion and validated employee and organization data through weekly HRIS audits, while also ensuring I-9 compliance for 350 Wendy's locations.
Human Resources Manager
Belk
10.2022 - 10.2023
Manage a store with a workforce of 120+ employees, ensuring smooth operations and efficient employee management.
Collaborate with store manager to achieve or exceed store sales and profit targets by providing training, coaching, and management support to the HR team and sales associates.
Lead daily HR operations and ensure smooth execution of the entire employee life cycle, from recruitment to separation.
Develop and implement hiring events, drive external recruitment efforts, and represent the company at career fairs.
Monitor store payroll and non-payroll expenses to achieve annual expense goals, providing recommendations for improvements as needed.
Proactively identify HR needs within the store and propose effective solutions.
Ensure HR compliance by monitoring and leading training activities.
Management Business Administration
Macy's
11.2020 - 10.2022
Conduct interviews and assess candidates' qualifications, experience, and skills to make informed hiring decisions.
Provide leadership and guidance to the At Your Service front-of-house staff, overseeing customer service, product pick-up, returns, bill pay, and other related activities.
Develop and implement strategies for new hire orientation and training sessions, ensuring effective onboarding of employees.
Collaborate with other Store Leaders to strategize and optimize staffing and scheduling solutions, ensuring efficient store operations.
Manage post-production schedule changes for the store, ensuring proper staffing levels and operational effectiveness.
Education
Bachelor's degree - Human Resources Management
Grand Valley State University
Grand Rapids, MI
12-2022
Timeline
Human Resources Generalist
Scherdel Sales and Technology
02.2024 - Current
Human Resources Support Specialist (Contracted)
Meritage Hospitality Group
10.2023 - 02.2024
Human Resources Manager
Belk
10.2022 - 10.2023
Management Business Administration
Macy's
11.2020 - 10.2022
Bachelor's degree - Human Resources Management
Grand Valley State University
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