Dorothy Young
Fairburn,Georgia
Summary
A committed, goal-driven Registered Medical Assistant and Laboratory Technician for 18+ years with multiple healthcare skills in clinical, clerical, and patient support. Cultivated strong relationships with patients, families, and employees through effective therapeutic communication. At the same time, I was maintaining confidentiality, integrity, and compliance with policies and guidelines.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Laboratory Assistant
Kaiser Permanente
05.2023 - Current
- Compiled and organized lab results, streamlining reporting processes.
- Documented procedures to maintain accurate records for quality assurance.
- Achieved quality control standards with meticulous sample handling and documentation.
- Collected samples to facilitate comprehensive testing and analysis.
- Performed routine laboratory tests by preparing samples and following established protocols.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
Lab Assistant
Piedmont Henry Hospital
09.2021 - Current
- Conducted experiments by preparing samples and maintaining lab equipment.
- Documented experimental procedures to enhance reproducibility of results.
- Supported ongoing research with meticulous documentation and record-keeping.
- Maintained laboratory equipment for consistent operational readiness.
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Implemented safety measures to promote a secure laboratory environment.
Laboratory Supervisor
Atlanta Center for Medical Research
06.2005 - 10.2022
- Collect and prepare specimens, and conduct laboratory procedures for clinical trial studies
- We will process, document, and ship specimens to the appropriate labs to ensure that pharmaceutical companies receive sufficient data for medication approval to present to the FDA
- Ensure compliance with Good Clinical Practice guidelines
- I have provided orientation training for new employees on the company's policies, procedures, and guidelines while motivating existing staff
- Schedule lab personnel and ensure that all procedures performed are specific to the protocol
- Key contributions include E.C.G., phlebotomy, intravenous lines, record keeping/documentation, obtaining P.K
- Logs for time-sensitive blood draws, quality control, the CLIA waiver process, OSHA compliance, safety through appropriate work attire, and risk management focused on reducing finger sticks
- Teach the phlebotomy class for non-medical employees
- Organize and assign daily work tasks while monitoring performance
- Inventory and order new stock to ensure adequate supplies are available
Public Health Nurse Technician
Fulton County Health Department
04.2011 - 11.2013
- Assist Nurse practitioners with women's health services
- Key Contributions: room prep for pap smears, family planning objectives, hearing and visual acuity test, urinalysis, pregnancy test, blood glucose testing, immunizations, vaccinations for adults, infants, and kids, W.I.C program, PKUs for infants, vital record statistics, S.T.D
- Testing and education
Registered Medical Assistant (Front and Back Office)
Metro Medical Associates
11.2008 - 04.2011
- Assist Internist with comprehensive exams for more than 2,000 adult patients a month
- Key Contributions: Front office-managed billing and coding, appointment confirmation, scheduling appointments, verifying health insurance, collecting payments, phone etiquette, and supervising front desk staff
- Back-office, E.C.G.s, blood collections, urinalysis, injections (subcutaneous, I.M., intradermal), intravenously lines, vision, and hearing acuity testing, X-rays, hem occult testing, vital signs, room prep, ordering supplies, and other duties as required
Education
Associate of Applied Science - Interdisciplinary Studies
Atlanta Technical College
Atlanta, Georgia05-2024
Medical Assistant -
Georgia Medical Institute
Jonesboro, Georgia12.2004
Medical Assistant -
Advance Career Training (A.C.T.)
Atlanta, Georgia12.2001
Skills
- Lab safety protocols
- Laboratory safety protocols
- Laboratory techniques
- Sterilization techniques
- Laboratory record keeping
- Specimen processing
- Regulatory compliance
- Pipetting techniques
- Sample preparation
- Hazardous waste disposal
- Research and documentation
- Centrifugation techniques
- Incubator management
- Equipment testing and calibration
- Sample collection techniques
- Sample accessioning
- Laboratory documentation
- Biohazard management
- PCR techniques
- Lab equipment processes
Certification
- Registered Medical Assistant, 211464
- Registered Phlebotomy Technician, 211464
- Certified Phlebotomy Training
- B.L.S. certification (American Red Cross)
- First Aid Certification (American Red Cross)
- Bioscience Environmental Laboratory Technologist
- Bioscience Regulatory Assurance Technologist
Timeline
Laboratory Assistant
Kaiser Permanente
05.2023 - Current
Lab Assistant
Piedmont Henry Hospital
09.2021 - Current
Public Health Nurse Technician
Fulton County Health Department
04.2011 - 11.2013
Registered Medical Assistant (Front and Back Office)
Metro Medical Associates
11.2008 - 04.2011
Laboratory Supervisor
Atlanta Center for Medical Research
06.2005 - 10.2022
Medical Assistant -
Georgia Medical Institute
Medical Assistant -
Advance Career Training (A.C.T.)
Associate of Applied Science - Interdisciplinary Studies
Atlanta Technical College
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