Michael Price
Round Rock,TX
Summary
Dedicated and personable front desk receptionist with over 3 years of experience in providing exceptional customer service and administrative support. Skilled in greeting visitors, answering phones, scheduling appointments, and managing inquiries with professionalism and efficiency. Proficient in using office equipment and software, with a keen eye for detail and organization. Known for maintaining a welcoming atmosphere and handling tasks with tact and diplomacy. A proactive team player who thrives in fast-paced environments and is committed to ensuring smooth operations at the front desk.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Organic Spa Massage And Skincare
04.2023 - 02.2024
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Customer Service Representative
U-Haul
07.2022 - 03.2023
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Updated account information to maintain customer records.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Educated customers about billing, payment processing and support policies and procedures.
Customer Service Representative
Walmart
01.2021 - 06.2022
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Updated account information to maintain customer records.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
Bachelor of Science - Public Relations, Advertising, And Applied Communication
University of Texas At Austin
Austin, TX05.2023
Skills
- Office Administration
- Mail handling
- Sensitive information handling
- Basic accounting
- Attention to Detail
- Records Management
- Billing and Invoicing
- Guest Relations
Timeline
Front Desk Receptionist
Organic Spa Massage And Skincare
04.2023 - 02.2024
Customer Service Representative
U-Haul
07.2022 - 03.2023
Customer Service Representative
Walmart
01.2021 - 06.2022
Bachelor of Science - Public Relations, Advertising, And Applied Communication
University of Texas At Austin
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