Eva Rose Pullin
Tallahassee,FL
Summary
Versatile and results-oriented professional with a proven track record at Tristate Automotive WHSE, excelling in exceptional customer service and skid steer operation. Demonstrated ability to enhance service delivery and operational efficiency, achieving significant improvements in customer satisfaction and workplace safety. Renowned for hospitality service expertise and a commitment to cleanliness standards, fostering both client loyalty and a safe, welcoming environment.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Allegro Assisted Living
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Plant Operator/Heavy Equipment Operator
Alternative Materials LLC
10.2023 - 06.2024
- Followed plant safety procedures, rules, and regulations.
- Adjusted and maintained plant equipment for safety and performance.
- Performed minor mechanical work and routine equipment maintenance.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Knowledgeable of machine maintenance in order to troubleshoot effectively.
- Conducted safety inspections and followed safety rules and procedures.
- Recorded inside and outside process readings on daily log sheets.
- Assisted in the training of new operators to ensure smooth integration into the work environment and consistent operational excellence.
- Performed preventative maintenance tasks on schedule, minimizing unexpected disruptions or costly repairs later on.
- Participated actively in emergency response drills ensuring preparedness for any potential incidents at the facility.
- Adhered to EPA and OSHA regulations.
Food Support Worker
Florida State Hospital
06.2023 - 10.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Did regular inventory checks for each unit and kitchen worked in for next 3 meals.
- Adhered to food safety policies and procedures.
Food Control Specialist
Sunland Center APD
05.2022 - 03.2023
- Implemented safety procedures when working with electrical equipment to minimize risk during maintenance tasks or installations.
- Enhanced system efficiency by implementing advanced control strategies and coordinating with other specialists.
- Reduced downtime and improved operations for production processes through continuous monitoring and optimization of control systems.
- Food preparation for next 2 days.
- Served food on hotline to be transported to resident units in a timely, efficient, and safe manner.
- Adhere to food safety policies, procedures, and standards.
- Maintain records of inventory, and notify store manager of things needed in near future.
- Assist in dishwashing, and assist truck drivers in food delivery to resident units.
Customer Service Representative
Tristate Automotive WHSE
05.2019 - 08.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
High School Diploma -
Marianna High School
Marianna, FL12-2018
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Service prioritization
- Food safety practices
- Worksite safety
- Skid steer operation
- Equipment operations
- Materials transportation
- Load securement
- Following project plans
- Air compressor use
- Reporting skills
- Cost-reduction strategies
Certification
CPR/AED certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Allegro Assisted Living
07.2024 - Current
Plant Operator/Heavy Equipment Operator
Alternative Materials LLC
10.2023 - 06.2024
Food Support Worker
Florida State Hospital
06.2023 - 10.2023
Food Control Specialist
Sunland Center APD
05.2022 - 03.2023
Customer Service Representative
Tristate Automotive WHSE
05.2019 - 08.2019
CPR/AED certification
High School Diploma -
Marianna High School
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