Scott Fisher
Sales Engineer
Sarasota
Summary
System Engineer -> Senior SE -> Head of Sales Engineering with 15+ years of experience in various roles of Sales, Engineering, Operations, and Leadership. Skilled at taking extremely technical problems and explaining them to whatever audience is presented to me. My unique background has allowed me to be very technical but also learn the soft-skills of sales, leadership, and strategy. Over the past 4 years I have helped grow the SE team from a team of one (myself) to five, while closing over $25 million. Currently maintains Secret Clearance.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Director - Pre & Post Sales Engineering
Team Cymru
1 2021 - Current
- Built a team of 5 highly qualified SEs with a wide array of backgrounds to complement company's diverse product suite.
- Engage in CTI investigations using TC products and conduct trainings for customers
- Identified needs of AEs and addressed with 1:1 trainings with Sales Directors.
- Was the main conduit of customer feedback to product teams and assist product managers of any trends.
- Presented at major conferences and TC hosted Intelligence events (UE/RISE), and RSA (2023).
Sales Engineering Team Lead
Team Cymru
07.2019 - 01.2021
- Started as the sole Sales Engineer supporting 5 Account Executives covering Europe and North America.
- Became Team Lead of a team of 2 while supporting growing sales team.
- Closed over $5 million in net-new sales with Fortune 100 companies in 2020.
- Presented to various staff from CISOs to Threat Analysts.
- Published blog posts as well as conducted multiple CISO-level webinars
- Presented sales demos at various in-person conferences to 300+ attendees
- Find new use-cases for demos for SE team.
- Involved in QBRs with clients in a post-sales role
Systems Engineer
Team Cymru
07.2017 - 07.2019
- Managed entire ecosystem of network sensors using Nfsen, Suricata, Snort on Centos and FreeBSD
- Scripting in primarily Bash and Python with full automation using Ansible
- Business Analytics implemented using Grafana, influxDB
- Escalation point for all mission critical projects
Operations Team Lead
Team Cymru
01.2012 - 07.2017
- Team Lead of Operations consisting of 7+ System Administrators and 3+ NOC.
- Ran weekly team meetings and 1:1s with teammates.
- Daily management of Atlassian suite, Bind/PowerDNS, Nagios/Cacti, iSCSI SAN equipment, NTP servers.
- All the things implemented: Kickstart & Ansible automation, Atlassian Suite, Spacewalk.
Systems Administrator
Clearsky Mobile Media
07.2009 - 01.2012
- RHEL 4 & 5 System Administrator, for 70 systems high availability environment using RHEL 5+ & XEN/KVM.
- SAN Administration using Oracle 7420 ZFS storage using ISCSI & NFS.
- Administration for cellular internet connectivity (WAP Gateways, MMS platorms, RADIUS) for 30+ carriers.
Network Support Technician
Getlisa Information Services, Boulder Co.
06.2008 - 07.2009
- Tier 2 support and Admin role for all MMSC and WAP servers using RHEL 4+
- Monitored daily traffic and troubleshoot connectivity issues.
NOC Operator
Intrado Inc
01.2007 - 01.2008
- NOC role support E911 routing
Skills
Security Tooling (IDS, Siems, TIPs, etc)
Networking (netflow, BGP)
Empathy/Relatable
Public Speaking
Linux/Unix Kernel
TCP/IP Stack
Troubleshooting
Scripting
Certification
Red Hat Certified Systems Administrator (License #150-180-776)
Timeline
Sales Engineering Team Lead
Team Cymru
07.2019 - 01.2021
Systems Engineer
Team Cymru
07.2017 - 07.2019
Red Hat Certified Systems Administrator (License #150-180-776)
10-2015
Operations Team Lead
Team Cymru
01.2012 - 07.2017
Systems Administrator
Clearsky Mobile Media
07.2009 - 01.2012
Network Support Technician
Getlisa Information Services, Boulder Co.
06.2008 - 07.2009
Network+ (Comptia Career ID No. COMP001005517567)
10-2007
NOC Operator
Intrado Inc
01.2007 - 01.2008
A+ (Comptia Career ID No. COMP001005517567)
11-2006
Director - Pre & Post Sales Engineering
Team Cymru
1 2021 - Current
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