Summary
Kind and attentive Veterinarian Technician Assistant with over 2 years of experience successfully assisting veterinarians and helping pet owners care for beloved animals. An animal lover offering a great work ethic and job attendance, committed to learning new tasks and considered a highly motivated employee.
Overview
13
13
years of professional experience
Work History
Veterinary Technician Assistant
Cape Cod Veterinary Specialists
South Dennis, MA
10.2018 - Current
- Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
- Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
- Evaluated incoming patients to determine treatment needs and urgency of care.
- Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
- Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administered injections and medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Positioned animals for diagnostic imaging such as x-rays.
- Utilized ultrasound and x-ray to perform imaging and interpret results.
- Developed client relationships through careful listening and effective question response.
- Induced anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
- Monitored multiple animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
- Assisted veterinarian with wound treatment, administration of vaccines and operations.
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
- Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
- Administer medications, vaccines, and treatments as instructed by veterinarian.
- Implanted subcutaneous identification microchips into animals.
- Filled prescriptions and coordinated refills for clients.
- Performed catheterizations, ear flushes, intravenous fluids, subcutaneous fluids, venipuncture and other procedures in caring and safe manner.
- Trained and mentored other support staff.
- Processed financial transactions for clients.
Veterinarian Technician
City Of Detroit
Detroit, MI
04.2017 - 05.2018
- Greeted customers in a pleasant manner and escorted them to the examination room.
- Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
- Restrained extremely fractious animals, as well as exotics.
- Assisted veterinarian on house call appointments, including euthanasias.
- Assisted veterinarian with wound treatment, administration of vaccines and operations.
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Explained preventative care measures, including flea and tick control and heartworm medication, to clients for their pets.
- Comforted clients when their pets were sick or dying and provided a listening ear as needed.
- Assisted veterinarians with restraining animals during examinations to determine the extent of their injuries.
- Performed routine laboratory and diagnostic tests.
- Provided pet owners with excellent customer service and compassionate care for their pets.
- Cared for a wide range of animals, including rodents and exotic birds.
- Operated diagnostic equipment such as radiographic and ultrasound equipment and interpreted the resulting images.
- Filled prescriptions and coordinated refills for clients.
- Performed catheterizations, ear flushes, intravenous fluids, subcutaneous fluids, venipuncture and other procedures in caring and safe manner.
- Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian.
- Cleaned and sterilized animal holding areas, kennels, surgical instruments and examination rooms to control the spread of disease.
- Bathed, trimmed and provided other grooming services for domestic pets.
Server/Bartender
Paradies Lagardère Travel Retail
Saint Paul, MN
04.2013 - 05.2015
- Carefully followed safety and sanitation policies handling food and beverages.
- Closed out cash register and prepared cashier report.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Managed bar inventory, restocked supplies and placed orders.
- Resolved guest complaints quickly and efficiently.
- Maintained clean dining room, lobby and service areas at all times.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Effectively listened to, understood and clarified guest concerns and issues.
- Consistently provided professional, friendly and engaging service.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Prepared beverages and filled food orders for customers.
- Greeted and maintained relationships with regular customers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Pack Leader
Fur'st Choice Doggie Daycare
City, STATE
06.2011 - 04.2013
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
- Cleaned kennels, examination and operating rooms and animal loading and unloading facilities.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Daily use of QuickBooks.
- Cared for animals with special medical needs, including administering medication and providing medicated baths when directed.
- Groomed an average of 7-10 dogs daily.
- Talked to animals to soothe them and familiarize them with the human voice while in our care.
- Walked large dogs and restrained physically strong or aggressive dogs.
- Developed long-term relationships with clients and bonded with their animals through regular contact.
- Emphasized the use of positive training techniques and owner education in resolving behavior issues.
- Fed animals as needed daily and ensured they had access to fresh water at all times.
- Ensured the facility was consistently clean.
Education
High School Diploma -
Norview High School
Norfolk, VA2011
High School Diploma -
Norfolk Technical Center
Norfolk, VA2011
Skills
- Pet owner communication
- Animal restraint
- Venipuncture
- Observing animal behavior
- Fear Free Certified
- Motivated
- Compassionate
- Personable
- Excellent attention to detail
- Fast learner
- Customer service
Timeline
Veterinary Technician Assistant
Cape Cod Veterinary Specialists
10.2018 - Current
Veterinarian Technician
City Of Detroit
04.2017 - 05.2018
Server/Bartender
Paradies Lagardère Travel Retail
04.2013 - 05.2015
Pack Leader
Fur'st Choice Doggie Daycare
06.2011 - 04.2013
High School Diploma -
Norview High School
High School Diploma -
Norfolk Technical Center
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