Leslie Pounds
Kingston
Summary
Accomplished Hospital Supervisor with a proven track record at St. Michael's Medical Center, enhancing patient safety and streamlining hospital operations. Skilled in healthcare administration and interdepartmental collaboration, my leadership fostered a culture of continuous improvement, elevating staff morale and professional growth.
Overview
8
8
years of professional experience
Work History
Hospital Supervisor
St. Michael's Medical Center
02.2021 - Current
- Implemented effective policies and procedures to mitigate risk, maintain regulatory compliance, and promote a safe working environment for both staff and patients.
- Directed efforts in handling emergencies, ensuring efficient resource management and minimal interruption to daily activities.
- Ensured compliance with state and federal regulations by maintaining up-to-date knowledge of industry standards and conducting regular audits of hospital operations.
- Reduced hospital readmissions through diligent oversight of patient care plans and close collaboration with healthcare providers.
- Streamlined patient admissions process, resulting in reduced wait times and improved overall experience for patients and their families.
- Managed staffing levels efficiently, ensuring adequate coverage during peak times and reducing labor costs.
- Mentored junior staff members, providing guidance on best practices for patient care management and professional development opportunities.
- Spearheaded initiatives aimed at improving overall workplace culture, resulting in higher employee morale and increased job satisfaction scores among staff members.
- Collaborated with senior leadership to develop strategic plans for future growth, addressing key challenges facing the organization while capitalizing on existing strengths.
- Implemented quality improvement initiatives, leading to measurable enhancements in patient care outcomes and staff performance metrics.
- Promoted a culture of continuous improvement by regularly soliciting feedback from staff members, identifying areas for potential growth, and implementing targeted action plans.
Assistant Nurse Manager
St Michael’s Medical Center
06.2019 - 02.2022
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
Staff Nurse/charge Nurse
St Michael's Medical Center
02.2017 - 06.2019
Education
Associate’s Degrees Nursing - Nursing
Cisco College
Abilene, TXBachelor’s Degree In Nursing - Nursing
University of Phoenix
Skills
- Patient safety
- Scheduling coordination
- Healthcare administration
- Emergency preparedness
- Interdepartmental collaboration
- Hospital operations
- Patient care management
- Health information systems
- Clinical supervision
Timeline
Hospital Supervisor
St. Michael's Medical Center
02.2021 - Current
Assistant Nurse Manager
St Michael’s Medical Center
06.2019 - 02.2022
Staff Nurse/charge Nurse
St Michael's Medical Center
02.2017 - 06.2019
Associate’s Degrees Nursing - Nursing
Cisco College
Bachelor’s Degree In Nursing - Nursing
University of Phoenix
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