Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Barista
Target
03.2023 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Guest Advocate
Target
09.2022 - 03.2023
Greeted guests upon arrival, offered assistance, and answered questions to build rapport and retention.
Monitored the cash office, it involved managing cash transactions.
Exhibited high energy and professionalism when dealing with clients and staff.
Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Restaurant Waitress
Jose's Torta Mexicana
12.2021 - 02.2023
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.
Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.