Kimberly Dey
Farmington
Summary
Compassionate and results-driven Mental Health Clinician with expertise in clinical treatment, crisis intervention, and trauma-informed care. Experienced in individual, family, and group therapy, case management, and interdisciplinary collaboration. Skilled in managing complex caseloads and providing evidence-based interventions (CBT, DBT, Play Therapy). Recognized for leadership, advocacy, and program development — guiding clients and teams with professionalism, empathy, and a commitment to high-quality care.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Mental Health Clinician
Wayne Behavioral Health Network (WBHN)
Lyons, NY
08.2024 - Current
- - Pushed into Newark High School using the WBHN satellite office
- - Managed a caseload of 86 clients with mental health and co-occurring substance use disorders.
- - Conduct intake assessments, diagnostic evaluations, and biopsychosocial assessments.
- - Provide individual, family, and group therapy using CBT, DBT, and trauma-informed modalities.
- - Deliver crisis intervention, suicide risk assessment, and safety planning for clients in distress.
- - Serve on the Open Access Mobile Response Team, providing urgent support for mental health and opioid-related crises.
- - Collaborate with providers, courts, and social service agencies to coordinate care.
- - Maintain accurate documentation and uphold clinical and ethical standards.
- - Provide case management, advocacy, and coordination of care across multiple systems, including housing, medical, behavioral health, and social services.
Founder & Family Advocate / Trauma Coach
Founder & Family Advocate / Trauma Coach
Remote
01.2019 - Current
- - Provide advocacy, emotional support, coaching, and resource navigation for families statewide.
- - Facilitate online support groups, workshops, and one-on-one coaching sessions promoting resilience and empowerment.
- - Collaborate with schools, healthcare providers, and agencies for coordinated care and educational planning.
Licensed Real Estate Salesperson / Team Lead
Howard Hanna Real Estate Services
Rochester, NY
02.2003 - Current
- - Operate independently as a licensed real estate professional, guiding clients through home buying and selling.
- - Coordinate with lenders, attorneys, and inspectors to ensure smooth closings.
- - Manage and mentor a team of agents and staff, promoting accountability and client satisfaction.
Clinical Social Work Intern / Advocacy Services
Safe Harbors of the Finger Lakes
Geneva, NY
01.2024 - 05.2024
- - Provided crisis counseling, trauma-informed care, and advocacy to survivors of violence, sexual assault, and child abuse.
- - Conducted psychosocial assessments, safety planning, and crisis interventions.
- - Collaborated with multidisciplinary teams, including law enforcement and social services.
- - Supported children and caregivers at the Child Advocacy Center with trauma-sensitive communication.
MSW Intern
Rochester Regional Health – CPEP
Clifton Springs, NY
09.2023 - 04.2024
- – Evaluated and assessed 7–10 patients per shift in the Comprehensive Psychiatric Emergency Program (CPEP)
- – Completed suicide risk, substance use, and psychosocial assessments; formulated diagnostic impressions
- – Facilitated psychoeducational and therapeutic group sessions for individuals in acute crisis
- – Conducted mobile crisis evaluations in collaboration with law enforcement and school personnel
- – Provided post-discharge follow-up to ensure continuity of care and linkage to outpatient services
- – Supported clients across inpatient, outpatient, and substance use treatment settings
Academic Tutor & Support Staff (Summer School)
BOCES Migrant Services
Sodus, NY
06.2023 - 08.2023
- - Collaborated with a Nazareth College professor to design and deliver a summer program for migrant students.
- - Provided emotional and academic support through tutoring and enrichment activities.
- - Facilitated college and career readiness workshops and promoted social–emotional learning.
Facilitated Enroller
Say2
Geneva, NY
01.2005 - 05.2010
- - Assisted clients with enrollment into Qualified Health Plans (QHPs), providing access to all available plans and products.
- - Educated individuals on eligibility requirements, necessary documentation, and step-by-step application procedures.
- - Supported clients in navigating the healthcare marketplace, ensuring accurate and timely submission of applications.
- - Guided clients in selecting appropriate health plans and primary care physicians based on their needs, preferences, and coverage options.
- - Delivered clear and compassionate customer service to help individuals understand their benefits and maintain continuous healthcare coverage.
Team Supervisor / Training Specialist
Citibank Student Loan Corporation
Rochester & Sioux Falls, NY & SD
01.1996 - 02.2000
- - Supervised 15+ employees in a high-volume call center, ensuring compliance and customer satisfaction.
- - Took calls from customers and financial aid officers, assisting with disbursements and repayment inquiries.
- - Trained employees in both Rochester and Sioux Falls on loan processing, compliance, and quality assurance.
- - Collaborated with account managers nationwide to ensure timely loan servicing.
Education
Master of Social Work - School Social Work, Play Therapy, Evidence-Based Practice
Nazareth College
Rochester, NY05.2024
Bachelor of Science - Social Work
Roberts Wesleyan University
Rochester, NY11.2022
Associate of Arts - Liberal Arts
Finger Lakes Community College
Canandaigua, NY05.2021
Skills
- Crisis Intervention
- Suicide Risk Assessment
- Mental Health First Aid
- Case Management
- Biopsychosocial Assessment
- Individual & Group Therapy
- Eating Disorder Support & Treatment Planning
- Evidence-Based Practice (CBT, DBT, Play Therapy)
- Trauma-Informed Care
- Risk & Safety Planning
- Interdisciplinary Collaboration
- Outreach & Prevention
- Cultural Competence
- Clinical Documentation & Compliance
- Coaching
- Leadership
- Program Development
Certification
- Office of Victims of Crimes Training and Technical Assistance Center | Aug 2022 – Mar 2023
- Crisis Intervention, Victims’ Rights, Human Trafficking, Sexual Assault, Online Crimes and Stalking, Identity Theft Victim Assistance, Child Abuse and Neglect, Intimate Partner Violence.
- Center for Practice Innovations at Columbia Psychiatry, NYS Psychiatric Institute | May 2023 – Mar 2024
- Person-Centered Treatment Planning, Violence Risk Assessment, Peer Services, Care Coordination, Suicide Risk Assessment, Cultural Competence, CBT, Co-Occurring Disorders, Trauma-Informed Care, and Home & Community-Based Services.
- Additional Clinical & Professional Training:
- School Violence Intervention and Prevention | Feb 2024
- Dignity for All Students Act (DASA) | Feb 2024
- Family Law Training: Survivors of Intimate Partner Violence | Oct 2022
- New York Mandated Reporter Resource Center: Mandated Child Abuse Reporter | Aug 2022
- Mental Health First Aid Certification | 2023
- Motivational Interviewing Foundations | 2023
- Dialectical Behavior Therapy (DBT) Skills & Application | 2024
- Suicide Prevention and Intervention Certification | 2024
- Eating Disorder Awareness & Treatment Strategies for Clinicians | 2024
- Ethics and Boundaries in Clinical Practice | 2024
Awards & Honors
Weider Community Engagement Award, Nazareth University (2024). Recognized for exceptional leadership, advocacy, and community involvement promoting social justice and civic engagement., Mu Omega Chapter, Phi Alpha Honor Society (2022–2024) National Social Work Honor Society recognizing academic excellence, leadership, and dedication to the values of the profession., SUNY Chancellor’s Award, FLCC (2020–2021). Recognized for exceptional academic achievement, leadership, and community engagement., PHI THETA KAPPA, President/Member (2020–2021) Community Star Award – Honored by Senator Pam Helming (2020)
Timeline
Mental Health Clinician
Wayne Behavioral Health Network (WBHN)
08.2024 - Current
Clinical Social Work Intern / Advocacy Services
Safe Harbors of the Finger Lakes
01.2024 - 05.2024
MSW Intern
Rochester Regional Health – CPEP
09.2023 - 04.2024
Academic Tutor & Support Staff (Summer School)
BOCES Migrant Services
06.2023 - 08.2023
Founder & Family Advocate / Trauma Coach
Founder & Family Advocate / Trauma Coach
01.2019 - Current
Facilitated Enroller
Say2
01.2005 - 05.2010
Licensed Real Estate Salesperson / Team Lead
Howard Hanna Real Estate Services
02.2003 - Current
Team Supervisor / Training Specialist
Citibank Student Loan Corporation
01.1996 - 02.2000
Bachelor of Science - Social Work
Roberts Wesleyan University
Associate of Arts - Liberal Arts
Finger Lakes Community College
Master of Social Work - School Social Work, Play Therapy, Evidence-Based Practice
Nazareth College