Human services professional with 3+ years of experience conducting needs assessments, identifying barriers, coordinating referrals, connecting individuals with community and institutional resources, and providing relationship-centered support. Skilled in client advocacy, active listening, problem-solving, group facilitation, and strengths-based communication. Completing a Bachelor of Science in Marriage and Family Studies with a focus on family services and human relations. Seeking to apply these skills in case management, family services, or social services.
Work History
New Student Mentor
5 Years
Brigham Young University-Idaho | 04.2021 - 04.2026
Conducted needs assessments to identify student goals, barriers, and appropriate campus and community resources. Helped students navigate institutional processes. Encouraged self-advocacy and informed decision-making.
Coordinated support-service referrals to connect students with institutional resources and strengthen engagement.
Maintained regular communication with students experiencing challenges. Built ongoing mentoring relationships over multiple semesters.
Facilitated weekly support meetings addressing college adjustment, time management, and personal development to promote student persistence. Helped students identify practical solutions to personal and academic obstacles. Helped students develop action plans.
Guided students through academic and personal transitions using active listening and family-centered communication to support retention and course completion. Led discussions, activities, or peer support groups. Fostered an inclusive and supportive environment.
Education
Associate of Applied Science - Marriage and Family Studies
Brigham Young University-Idaho | Rexburg, ID | 04-2026
Relevant Coursework: Marriage, Family, and Human Relations; Advanced Marriage and Family Functioning
[3.23) GPA
Bachelor of Science - Family Human Services
BYU-Pathway Worldwide / BYU-Idaho | Rexburg, ID | 10-2026
Relevant Coursework: Family Theory and Research; Family Services; Family Relations
[3.41] GPA
Professional Development: [Career Development GS 170)
Professional Development: [Money management FCS340)
PathwayConnect Certificate - Life Skills, English And Basic Math
BYU-Pathway Worldwide | Tacoma, WA | 07-2019
Skills
Needs Assessment
Client Advocacy
Family Services Coordination
Client-Centered Communication
Family-Centered Communication
Resource Navigation
Case Referral and Management
Coordination and Planning
Problem Solving
Teaching and Facilitation
Public Speaking
Conflict Resolution
Budgeting
Financial Development Planning
Core Competencies
Needs Assessment, Client Advocacy, Family Services Coordination, Client-Centered Communication, Family-Centered Communication, Resource Navigation, Case Referral and Management, Coordination and Planning, Problem Solving, Teaching and Facilitation, Public Speaking, Conflict Resolution, Budgeting, Financial Development Planning
Timeline
New Student Mentor
Brigham Young University-Idaho
04.2021 - 04.2026Read More
Brigham Young University-Idaho
Associate of Applied Science from Marriage and Family Studies
Read More
BYU-Pathway Worldwide / BYU-Idaho
Bachelor of Science from Family Human Services
Read More
BYU-Pathway Worldwide
PathwayConnect Certificate from Life Skills, English And Basic Math
New Student Mentor at New Student Programs, College Of Staten Island Office Of Recruitment And AdmissionsNew Student Mentor at New Student Programs, College Of Staten Island Office Of Recruitment And Admissions