Hailey Rhodes
McVeytown,PA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Waitress
Sheri Luft / Christine Forshey
07.2020 - Current
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Cook
Sheri Luft / Christine Forshey
07.2020 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained food safety and sanitation standards.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Education
Bachelor of Arts - Psychology
Indiana University of Pennsylvania
Indiana, PA06.2026
High School Diploma -
Mifflin County High School
Lewistown, PA06.2022
Skills
- Cleanliness
- Cash Handling
- Safe Food Handling
- Service prioritization
- Complaint resolution
- Menu Memorization
- Dining area maintenance
- Customer Service
Timeline
Waitress
Sheri Luft / Christine Forshey
07.2020 - Current
Cook
Sheri Luft / Christine Forshey
07.2020 - Current
Bachelor of Arts - Psychology
Indiana University of Pennsylvania
High School Diploma -
Mifflin County High School
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