Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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IDA RANDALL

Huntingdon Valley,PA

Summary

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Overview

7
7
years of professional experience

Work History

B2B Sales Consultant

Staples Inc
Bristol, PA
01.2020 - Current
  • Create detailed sales presentations to communicate product features and market data
  • Cold call and conduct face-to-face sales calls and meetings with C-level executives and directors in assigned sales territory
  • Work with customers management and procurement contacts to better understand business needs and recommend appropriate cost saving solutions on products and services
  • Support customers with business analytics and reports to ensure proposed budget goals.
  • Built relationships with customers and community to promote long term business growth.
  • Gain customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Contribute to team objectives in fast-paced environment.
  • Negotiate prices, terms of sales and service agreements.
  • Prioritize tasks and projects to meet tight deadlines.
  • Work independently with minimal supervision.
  • Work with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by 25%

Inside Sales Developer

Staples Inc
Maitland, FL
01.2018 - 01.2020
  • Showcased product features and benefits to customers and discussed cost saving business program solutions to lock in sales
  • Provided customers with negotiated prices on products through Staples strategic partnerships with leading manufactures
  • And setting Always maintained friendly and professional customer interactions
  • Followed up with customers after completed sales to assess satisfaction and resolve any concerns
  • Emphasized product features based on analysis of customers' needs.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Increased customer base and gross profit by 75% through effective lead generation.

Member Service Representative

Healthfirst
Lake Mary, FL
01.2016 - 07.2018
  • Maintained updated knowledge of internal processes and industry best practices to optimize service delivery
  • Learned all internal systems and related service role duties to provide skilled team backup in handling customer demands
  • Kept accurate and current customer account data with manual forms processing and digital information updates
  • Described and explained details about health insurance options to inform customers and guide purchasing decisions
  • Continuously surpassed customer service standards while ensuring compliance with call volume objectives.
  • Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Bachelor of Science - Business Administration

Berkeley College
Little Falls, NJ
2008

Skills

  • Microsoft Office 365
  • Salesforce CRM
  • Strategic Planning
  • Account Development
  • Account Management
  • Industry Networking
  • Effective Customer Communication
  • Professional Relationships
  • Development Activities
  • Consolidated Procurement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

B2B Sales Consultant

Staples Inc
01.2020 - Current

Inside Sales Developer

Staples Inc
01.2018 - 01.2020

Member Service Representative

Healthfirst
01.2016 - 07.2018

Bachelor of Science - Business Administration

Berkeley College

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IDA RANDALL