Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chris St. Jacque

Senior Technology Specialist
La Crosse,WI

Summary

Innovative Help Desk Analyst with 5 years' experience in prioritizing customer satisfaction while providing technical support. Successful in providing network support, troubleshooting and maintenance to workstations. Personable communicator while assisting with technical issues and training.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Senior Technology Specialist

Coulee Tech
Holmen, WI
08.2016 - Current
  • Diagnosed and executed resolution for network and server issues.
  • Provided faculty and staff with security software and network configuration support.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Performed network security design and integration duties.

Cashier

Best Buy
Onalaska, WI
10.2014 - 04.2016
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Education

No Degree - Computer Science

University of Wisconsin - Green Bay
Green Bay, WI

High School Diploma -

Holmen High School
Holmen, WI
08.2008 - 09.2012

Skills

    Root Cause Analysis

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Certification

CompTIA IT Fundamentals

Timeline

Senior Technology Specialist

Coulee Tech
08.2016 - Current

Cashier

Best Buy
10.2014 - 04.2016

High School Diploma -

Holmen High School
08.2008 - 09.2012

No Degree - Computer Science

University of Wisconsin - Green Bay

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Chris St. JacqueSenior Technology Specialist