Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savitri Verma

Fremont,CA

Summary

A dedicated and customer-focused professional with extensive experience in the food service industry. Adept at providing exceptional service to patrons while maintaining a clean and organized dining environment. Proven ability to multitask, prioritize tasks efficiently, and work well under pressure. Key strengths include:

• Greeting and interacting with customers in a friendly and professional manner.
• Accurately taking and processing customer orders.
• Ensuring the dining area is clean, well-organized, and inviting for guests.
• Assisting customers with special needs or requests.
• Addressing and resolving guest concerns promptly and courteously.
• Preparing and delivering orders in a timely manner.
• Training and mentoring new colleagues on standard operating procedures.
• Efficiently managing multiple tasks and responsibilities simultaneously.
• Proficient in preparing various beverages according to recipes and customer preferences.
• Delivering food items to tables while adhering to proper serving etiquette.
• Strictly following cash handling policies and procedures.

With a strong commitment to customer satisfaction and a team-oriented approach, am confident in my ability to contribute to a positive dining experience for patrons and support the overall success of the establishment.

Overview

9
9
years of professional experience

Work History

Crew Member

McDonald's
Fremont, CA
02.2015 - Current
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Prepared all food orders within 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Maintained clean and safe environment, including in kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to all shifts wearing neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Performed all position responsibilities accurately and in timely manner.
  • Communicated openly and honestly with management team during each shift to ensure it ran smoothly.
  • Prepped items for later use to save staff time during busy hours.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.

Education

Master of Science - High School Teaching

Maharshi Dayanand Saraswati University
Ajmer Rajasthan 305009 India
04.2002

Skills

  • Greeting all Customers equally
  • Taking orders
  • Keeping dining room clean
  • Customer relations
  • Product knowledge
  • Interpersonal communication skills
  • Problem solving strength
  • Friendly and helpful
  • Expertise in Food preparation
  • Able to handle food products frequently
  • Skillful menu development
  • Meal preparation expertise
  • Accustomed to shift work
  • Teamwork and Collaboration
  • Helping customers who need assistance
  • Responding to guest concerns
  • Completing orders quickly
  • Training colleagues
  • Prioritizing tasks
  • Brewing beverages
  • Delivering food
  • Following cash handling policies

Timeline

Crew Member

McDonald's
02.2015 - Current

Master of Science - High School Teaching

Maharshi Dayanand Saraswati University
Savitri Verma