Summary
Overview
Work History
Education
Skills
Education
Timeline
Hi, I’m

Jaylen James

Woodbridge
Jaylen James

Summary

Goal-oriented individual with strong ability to greet and assist high volume of customers, providing personalized merchandise recommendations. Proficient in creating eye-catching displays to drive sales and ensuring accurate transaction records at cash register. Highly experienced in Retail Sales, recognized for exceptional team-building and project management skills. Adaptable to working with diverse personalities, fostering strong collaborative relationships and consistently delivering impressive results.

Overview

4
years of professional experience

Work History

Round One Entertainment, Inc.

Sales Associate
08.2024 - Current

Job overview

  • Conducts alcohol and age restriction control in accordance with company policies
  • Executes the handling of lost and found items per corporate regulations.
  • Seeks constant improvement or more efficient and less expensive ways and means in department work processes
  • Complies and maintains the confidentiality of all company policies and procedures
  • Responsible for maintaining a clean and safe working area
  • Engages with customers to effectively build rapport and lasting relationships.
  • Prepares merchandise for sales floor by pricing or tagging.
  • Answer customer questions about sizing, accessories, and merchandise care.
  • Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintain calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engage with customers to build rapport and loyalty.
  • Accurately process POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Build relationships with customers to encourage repeat business.
  • Educate clients on current promotional offerings and products using persuasive selling tactics.
  • Stock merchandise, clearly labeling items, and arranging according to size or color.
  • Perform cash, card, and check transactions to complete customer purchases.
  • Recommend complementary purchases to customers, increasing revenue.
  • Deliver energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Manage efficient cash register operations.
  • Use in-store system to locate inventory and place special orders for customers.

Uptown Alley

Team Member
03.2024 - 05.2024

Job overview

  • I would check individuals out who would want to bowl, I would set up laser tag and VR headsets, Give and clean bowling shoes, and check out people who want prizes for tickets at the game counter
  • Ensured games remained clean and fully stocked.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted with inventory counts and stocking of merchandise.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted customers in selecting merchandise best suited to needs.

Cracker Barrel

Retail Sales Associate
01.2023 - 01.2024

Job overview

  • Oversaw retail floor operations to ensure a seamless dining experience.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Managed efficient cash register operations.

Ace Hardware

Loader/Cashier
04.2021 - 06.2022

Job overview

  • Conducts alcohol and age restriction control in accordance with company policies
  • Executes the handling of lost and found items per corporate regulations.
  • Seeks constant improvement or more efficient and less expensive ways and means in department work processes
  • Complies and maintains the confidentiality of all company policies and procedures
  • Responsible for maintaining a clean and safe working area
  • Engages with customers to effectively build rapport and lasting relationships.
  • Prepares merchandise for sales floor by pricing or tagging.
  • Answer customer questions about sizing, accessories, and merchandise care.
  • Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintain calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engage with customers to build rapport and loyalty.
  • Accurately process POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Build relationships with customers to encourage repeat business.
  • Educate clients on current promotional offerings and products using persuasive selling tactics.
  • Stock merchandise, clearly labeling items, and arranging according to size or color.
  • Perform cash, card, and check transactions to complete customer purchases.
  • Recommend complementary purchases to customers, increasing revenue.
  • Deliver energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Manage efficient cash register operations.
  • Use in-store system to locate inventory and place special orders for customers.

Education

C.D. Hylton High School
Woodbridge, VA

High school diploma
05.2024

Northern Virginia Community College
Woodbridge, VA

None from Engineering

Skills

  • Retail Sales Expertise
  • Customer service
  • Cash handling
  • Food service
  • Time management
  • Heavy lifting
  • Basic math
  • Animal restraint
  • Writing skills
  • Sales
  • Communication skills
  • Restaurant experience
  • Computer skills
  • Upselling
  • Point of sale

Education

true

Timeline

Sales Associate

Round One Entertainment, Inc.
08.2024 - Current

Team Member

Uptown Alley
03.2024 - 05.2024

Retail Sales Associate

Cracker Barrel
01.2023 - 01.2024

Loader/Cashier

Ace Hardware
04.2021 - 06.2022

C.D. Hylton High School

High school diploma

Northern Virginia Community College

None from Engineering

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