Debra Alves
Bradenton,FL
Summary
Dynamic professional with a proven track record at Team Success School of Excellence, adept in invoice processing and classroom management. Excelled in enhancing productivity and fostering engaging learning environments. Skilled in problem-solving and staff management, consistently achieving operational excellence and positive team dynamics.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Accounts Receivable Clerk
Team Success School of Excellence
08.2024 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Optimized workflow processes within the department, enhancing overall productivity levels among team members.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Matched purchase orders with invoices and recorded necessary information.
Kindergarten Teacher
Team Success School of Excellence
08.2023 - Current
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Promoted learning through play with engaging activities, games and lessons.
- Monitored and evaluated student progress through regular assessments and observations.
- Played games with students to increase understanding of subjects.
- Evaluated student progress regularly through formative assessments to inform instructional decisions.
- Enhanced classroom behavior through implementation of positive reinforcement strategy, leading to more conducive learning environment.
- Boosted students' understanding of basic math concepts with use of hands-on learning tools and activities.
Office Manger
Healthcare Management
10.2000 - 05.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Education
High School Diploma -
East Providence High School
East Providence, RISkills
- Collections
- Differentiated instruction
- Customer service
- Invoice processing
- Parent-teacher communication
- Office management
- Lesson planning
- Classroom management
- Billing
- Classroom instruction
- Accounts receivable software
- Staff management
- Employee supervision
- Student assessment
- Staff hiring
- Supply management
- Employee training
- Problem-solving
- Workflow planning
- Excellent classroom management
Certification
WIDA, TEST ADMINISTRATOR, MENTAL HEALTH
WEDA, TEST ADMINISTRATOR, MENTAL HEALTH
I AM WIDA CERTIFIED IN TESTED GRADE KG-7TH
ADMINISTATED SPEECSH AND READING TEST GRADE KG-6
Timeline
Accounts Receivable Clerk
Team Success School of Excellence
08.2024 - Current
Kindergarten Teacher
Team Success School of Excellence
08.2023 - Current
Office Manger
Healthcare Management
10.2000 - 05.2023
WIDA, TEST ADMINISTRATOR, MENTAL HEALTH
High School Diploma -
East Providence High School
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