Clayton May

Technical Advisor | HRST
Role Overview:
As a key member of the HRST team, I contributed to the evolution of the company from an engineering firm focused on HRSG inspections to a leading provider of specialized products and services aimed at enhancing the durability and efficiency of HRSGs. In my role, I helped guide the company’s transition into a successful field service division, leading technical initiatives and delivering high-quality support to clients across various projects.

Key Responsibilities:

• Client Service Team Guidance: Directed client service teams in selecting HRSG repair options and in the installation of new HRSG products developed by HRST to ensure optimal performance and reliability.
• Turnkey Project Management: Led the creation, planning, and execution of turnkey projects, ranging from small-scale to large, ensuring seamless delivery and client satisfaction.
• Field Activities and Client Presentations: Presented and coordinated meetings with client teams on ongoing field activities, providing updates and addressing concerns. Led closing meetings post-job completion to ensure proper handover and satisfaction.
• Crew Management: Supervised and managed large, multidisciplinary field crews, ensuring efficiency, safety, and the successful execution of technical tasks.
• Quote Creation & Proposal Development: Developed detailed, competitive quotes for clients, balancing technical requirements with cost-effectiveness and company goals.
• Client Relationship Management: Cultivated and maintained strong relationships with clients, ensuring continued business growth, trust, and satisfaction.

• Crane Operations:
  Operated both large and small hydraulic cranes, certified under NCCO.
  Worked with heavy equipment and ensured safe handling during operations, certified under NCCER.
• Piping and Loading Dock Maintenance:
  Performed pressure testing on loading arms and piping to ensure operational integrity at the loading docks.
• Tank Transfer Maintenance:
  Changed and cleaned DA’s when DP’s (differential pressure) reached high levels during tanker transfers.
• Operational Qualifications (OQ) Training:
  Performed OQ training to ensure proper certifications and adherence to safety protocols.
• Project Execution and Routine Maintenance:
  Contributed to the execution of new construction projects and supported ongoing routine maintenance efforts to ensure optimal facility operations.
• Lockout/Tagout (LOTO) Verification:
  Conducted LOTO verifications to ensure safe working environments during maintenance and repairs.
• On-Call Support:
  Provided 24/7 on-call support to assist operations and keep products moving smoothly, responding to urgent needs in a timely manner.
• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Maintained a safe working environment through adherence to safety protocols and regular site inspections.
• Developed and maintained positive relationships with clients and other stakeholders.
• Inspected equipment and tools used for safe operation.