Jacob Breeze
Poplar Bluff,MO
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced food service environments, including notable tenure at McDonald's. Excelled in enhancing customer satisfaction through exceptional service and maintaining high standards of cleanliness and sanitation. Demonstrated proficiency in cash handling and a strong ability to foster teamwork and collaboration. Proven track record of improving operational efficiency and contributing to team success. Professional in service industry with strong background in team collaboration and operational efficiency. Known for reliability and flexibility to meet evolving needs. Skilled in customer service and maintaining positive work environment.
Overview
8
8
years of professional experience
Work History
Crew Team Member
Burger King
02.2021 - 08.2022
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
Crew Member
McDonald's
04.2018 - 07.2020
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Accurately operated cash register to process customer payments.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Operated cash register to ring up final bill and process various forms of payment.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Crew Member
Taco Bell Restaurant
05.2016 - 02.2018
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Accurately operated cash register to process customer payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted other team members to achieve goals.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Construction Worker
Crawford Construction
04.2015 - 02.2016
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Mixed and poured concrete for variety of projects.
- Helped with door and window installations.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Used variety of hand and power tools to complete tasks.
- Installed drywall, siding and other structural components.
Cook/Lead Janitor
Bluff Lanes
03.2014 - 04.2015
- Prepared and served various food items in fast-paced [Type] environment.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Managed opening and closing shift kitchen tasks.
Education
High School Diploma -
Greenville High School
Greenville, MO05-2006
Skills
- Cash Handling
- Food handling
- Cooking
- Dishwashing
- Cleaning and sanitation
- Point of sale system
- Clear Communication
- Customer Service
- Time Management
- Integrity and Honesty
- Problem-Solving
- Teamwork and Collaboration
Timeline
Crew Team Member
Burger King
02.2021 - 08.2022
Crew Member
McDonald's
04.2018 - 07.2020
Crew Member
Taco Bell Restaurant
05.2016 - 02.2018
Construction Worker
Crawford Construction
04.2015 - 02.2016
Cook/Lead Janitor
Bluff Lanes
03.2014 - 04.2015
High School Diploma -
Greenville High School