Jasline Joseph
Essex
Summary
Enthusiastic Sales professional with a proven track record and Motivated strategic marketer with highly visible accountabilities eager to bring to your firm ability to significantly increase growth, profitability, efficiencies, and shareholder value. Motivated and results-focused with high-performing and hardworking in nature. Seeking position with successful team-oriented organization and room for advancement.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mail Carrier
United States Post Office
4200 Shannon Dr
02.2023 - 01.2024
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Line Worker
Amazon
2010 Broening Highway
11.2020 - 01.2023
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
Sales Associates
International Shoppes
Philadelphia, PA
01.2015 - 10.2016
- Greeted every customer with a smile, friendly conversation, and offer of assistance to enhance customer experience and buying opportunities
- Answer question regarding promotions and special events
- Clean and organized sales floor frequently to present optimal buying environment to customers
- Mentioned trends and provide information to customer to maximize purchase
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
Customer Service
American Airline
Philadelphia, PA
01.2015 - 01.2016
- Help boost sales form Economic class to first class
- Superb customer satisfaction index (CSI) 100% out 100 questionnaire
- Assisted customers in English, French and Haitian Creole
- Assure the safety of all
- Assist customers
- Overcome challenges and comes up with creative result
Store Manager
Wendy's
Philadelphia, PA
01.2010 - 01.2015
- Maintain constant presence on the floor to assist walk-in customers
- Coordinate schedule and maintain a well balance sheet
- Top manager in sales for the region and top Customer satisfaction index (SCI) in the region in 2013 and 2014
- Increased sales to 20% quarter over quarter
- Facilitated customer satisfaction and grew business by follow effective business model
Education
GED -
Philadelphia, PA01.2012
Skills
- Quick learner
- Market Segmentation
- Collaboration team player
- Proactive and resourceful
- Account Presentation Development
- Creative problem solver
- Inventory Management
- Planning and Issue Resolution
- Analytical
- Brand Rationalization
- Computer skills with Microsoft Word, Excel and PowerPoint
- Work ethic skills
- Safety awareness
- Great Analytical skill
- Negotiations skill
- Team player
- Multi-Lingual in: Creole, French and English
- Problem-solving skills
- Customer service representation
- Workplace cleanliness
Phone
cell, (443) 993 9020
Certification
- Safe Driver Training Certification - National Safety Council.
learning ambassador
As a supervisor's representative, I assisted in the training of the new hires and assured them they were well-trained and understood company safety.
Timeline
Mail Carrier
United States Post Office
02.2023 - 01.2024
Line Worker
Amazon
11.2020 - 01.2023
Sales Associates
International Shoppes
01.2015 - 10.2016
Customer Service
American Airline
01.2015 - 01.2016
Store Manager
Wendy's
01.2010 - 01.2015