Summary
Overview
Work History
Education
Skills
Details
Publishedarticles
Internship
Languages
Timeline
Generic
Branislav Dimitrijević

Branislav Dimitrijević

Paraćin

Summary

Experienced Head of Information Technology with a proven track record of developing and executing IT strategies to drive business growth. Adept at leading digital transformation initiatives and ensuring the availability, security, and integrity of IT systems and data. Skilled in advising senior leadership on emerging technologies and managing IT operations to optimize costs. Known for fostering a collaborative and innovative team environment, leading high-performance IT teams, and delivering projects on time and within budget. With a Master's degree in IT management and a strong background in workplace infrastructure, network management, and IT support, I am well-equipped to drive impactful change and innovation in any organization.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Head of Information Technology

SFS Paraćin (Srpska Fabrika Stakla)
6 2023 - Current
  • Develop and execute IT strategies that align with the company's vision and objectives
  • Lead digital transformation initiatives to enhance operational efficiency and business growth
  • Advise senior leadership on emerging technologies and their potential impact on the business
  • Oversee IT operations, including infrastructure, software development, and network management
  • Ensure the availability, security, and integrity of IT systems and data
  • Manage relationships with external vendors and negotiate contracts to optimize costs
  • Implement cybersecurity policies and practices to safeguard the organization's data and systems
  • Ensure compliance with industry regulations and standards, including data protection laws
  • Develop and maintain disaster recovery plans and business continuity strategies
  • Lead, mentor, and develop the IT team to ensure high performance and continuous improvement
  • Foster a collaborative and innovative team environment that promotes learning and development
  • Lead and manage IT projects, ensuring they are delivered on time and within budget
  • Work with cross-functional teams to implement technology solutions that drive business results.

IT Specialist

SMP Automotive Interior Modules
01.2022 - 06.2023
  • Installation, oversight, administration and daily maintenance of the workplace infrastructure
  • Regularly evaluating our IT systems to ensure they meet the necessary demands
  • Determining company needs and coordinating the development and maintenance of network infrastructures
  • MES implementation.

Client Engineer

Regent Lighting
04.2021 - 01.2022
  • Deployment Windows 10 Clients
  • Create and update application packages
  • Participation in the company-wide IT-Support
  • Receiving, analyzing and solving support requests and incidents
  • Joint responsibility for a professional and smooth IT operation.

Senior ICT Specialist

Saipem S.p.A. Branch Novi Sad
05.2019 - 12.2020
  • GASTRANS PROJECT - ONSHORE DIVISION Transmission Gas Pipeline (Interconnector) Border of Bulgaria-Border of Hungary
  • Assures provisioning, installation, oversight, administration and daily maintenance of the workplace infrastructure
  • Manage assets inventory and discovery
  • Provide analysis and resolution planning in case of incident and informing the user about the timing of resolution action
  • Manage workplace security: Firewalls, encrypted channels, antivirus tools and user training
  • Takes care of the computing requirements, managing the provision of agreed services and support
  • Diagnoses and solve problem (e.g
  • Poor performance) and faults (e.g
  • System failure) occurring the operation of hardware and software, ensuring the account is taken of agreed levels of service and the needs for quality security, availability and safety.

Technical support analyst

Horisen solutions & technology
08.2017 - 02.2018
  • Technical support
  • Skype support
  • Resolving customer's e-mail requests
  • Routing analysis
  • Risk and costs optimization on shared products with testing routes
  • Taking care of tickets customer/carrier - 2nd line
  • Checking statistics and message log
  • Maintenance SIM cards and solving disputes.

Technical support assistant

Link Group d.o.o
06.2015 - 07.2017
  • Technical support
  • Live chat support
  • Resolving customer's e-mail requests
  • Entering, testing and correction of the text and video courses on the platform for distance learning, before assigning it to users
  • Creating user's instruction manuals
  • Providing individual courses for users
  • Courses live streaming (vMix)
  • Technical support team leader
  • Managing work resources and scheduling tasks
  • Delivering monthly reports about team assignments.

Assistant for the faculty subjects

Union - Nikola Tesla University, Faculty of Business and Law
11.2014 - 10.2015
  • Planning and organizing lessons dynamics
  • Lecturing
  • Creating and evaluating tests
  • Publication of scientific works in journals of national and/or international scientific significance.

Service Technician

System One d.o.o.
01.2014 - 08.2014
  • Desktop computers and lap tops service
  • Software maintenance
  • Customer support in the call center.

Education

Master's degree -

Union - Nikola Tesla University, Faculty of Business and Law
10.2017 - 05.2018

Bachelor's degree - IT management

Union - Nikola Tesla University, Faculty of Business and Law
10.2010 - 05.2014

Skills

IT Infrastructure Management

Troubleshooting

Details

Paraćin, Serbia, +38166 062 181, branislavdimitrijevic@hotmail.com

Publishedarticles

  • ORGANIZATION STRUCTURES - QUALITY AND FUNCTIONALITY, First national conference with international participation, "Management, sport and tourism" MASTA 2013, Banja Luka, Bosnia and Herzegovina 20.-21. December 2013.
  • DEVELOPMENT OF ELECTRONIC BANKING, Second national conference with international participation, "Management, sport and tourism" MASTA 2014, Banja Luka, Bosnia and Herzegovina 12.- 13. December 2014.
  • ANTIVIRUSES, Second international conference "NEW FUNCTIONAL MATERIALS AND HIGH TECHNOLOGIES ", Tivat, Montenegro, 23. June 2014.

Internship

IP House, Cara Dušana 51, Zemun, 11080, 01/01/14, 07/01/14, Servers and communication equipment maintenance., Configuration and integration of the IT systems.

Languages

English

Timeline

IT Specialist

SMP Automotive Interior Modules
01.2022 - 06.2023

Client Engineer

Regent Lighting
04.2021 - 01.2022

Senior ICT Specialist

Saipem S.p.A. Branch Novi Sad
05.2019 - 12.2020

Master's degree -

Union - Nikola Tesla University, Faculty of Business and Law
10.2017 - 05.2018

Technical support analyst

Horisen solutions & technology
08.2017 - 02.2018

Technical support assistant

Link Group d.o.o
06.2015 - 07.2017

Assistant for the faculty subjects

Union - Nikola Tesla University, Faculty of Business and Law
11.2014 - 10.2015

Service Technician

System One d.o.o.
01.2014 - 08.2014

Bachelor's degree - IT management

Union - Nikola Tesla University, Faculty of Business and Law
10.2010 - 05.2014

Head of Information Technology

SFS Paraćin (Srpska Fabrika Stakla)
6 2023 - Current

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Branislav Dimitrijević