Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
Answered questions, pointed out important features, and offered further details about zoo exhibits to educate visitors.
Volunteer Assistant
Virginia Zoo
Assisted in coordination of 16 teen volunteers, resulting in a successful event and over 5,500 satisfied guests.
Served as a liaison between teen volunteers and senior leadership, ensuring open lines of communication and promoting a transparent environment where concerns could be addressed promptly.
Fostered positive volunteering environment by regularly updating volunteers on event progress and addressing concerns efficiently.
Annual Event Teen Volunteer
Equestrian Wish Horseback Riding Facility
Contributed to the overall success of annual fundraising events hosting up to 5,000 guests by maintaining a positive attitude, exhibiting strong teamwork skills, and being proactive in addressing any challenges that arose during planning or execution.
Assisted in training for new teen volunteers as a senior volunteer with 3+ years of episodic experience.
Worked directly with equine handlers to facilitate a safe and engaging environment for guests and animals.
Animal Caretaker
Various Homes
04.2023 - Current
Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
Experience with fish, cats, dogs, snakes, chickens, horses, sheep and goats.
Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
In-Home Babysitter
Young Childcare
06.2022 - 09.2023
Enhanced child development by engaging in stimulating activities and educational games.
Assisted parents with improving their work-life balance by providing reliable and flexible childcare services.
Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.