Arissa Lancaster

Completed store opening and closing procedures and balanced tills.

Kept employees operating productively and working on task to meet business and customer needs.

Delivered top-notch service, crafting personalized cocktails and creating a welcoming atmosphere that enhanced the dining experience.

Efficiently prepared and batched cocktail ingredients, ensuring consistent quality and flavor in high-volume environments.

Lead a dynamic team in a fast-paced cocktail bar setting, fostering collaboration and ensuring smooth service during peak hours.

Lead highly-effective teams as an experienced restaurant manager focused on satisfying customer expectations and building strong profit margins.

Monitored sales representatives’ adherence to company policies and protocols.

Closed the restaurant down for the night; ensuring all staff finish their closing duties in a timely manner, counting and dropping cash drawers into the office safe, using Kickfin to distribute tips to servers and BOH staff, cleaning and resetting the bar and dining room.

Managed, served and bussed tables, bartended, dish washed and food ran all in one shift, every shift. Worked BOH kitchen shifts up to 2 days a week.

Clean factory facilities for the purpose of maintaining a sanitary, safe and attractive environment.

Informs site personnel and supervisor for the purpose of providing information regarding activities, safety, scheduling, energy conservation and/or proper maintenance of facilities.

Ensures the proper use and storage of materials, supplies and equipment for the purpose of maintaining a safe work environment.

Led and managed a team of 18 food service professionals, ensuring efficient operations and exceptional customer service in a high-volume restaurant setting.

Overseeing shift and ensuring restaurant runs smoothly. 

Delegating tasks to staff.

Ordering product shipments to store.
Helping staff with making pizzas/salads, running register (POS), dishes and all things BOH.

Cooking pizzas in 700 degree gas fire oven and fulfilling special requests from guests before and aer meal is cooked.

Greeting and taking food orders from customers, served orders and accommodated special requests.

Memorized menu items, recipes, and daily specials in order to answerquesons and make recommendaons to customers.

Maintained cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean and presentable facility and to meet all state and local health requirements.

Controlled guest checks by following established check-use procedures and legibly documenng all required informaon as the customer’s orders are taken and processed.

Maintain a good working relationship with all departments.
Complied with all policies and procedures set forth by the Employee Handbook.