Marc Reed
Missouri City,TX
Summary
Decisive Human Resources Representative performs highly responsible personnel management duties requiring advanced personnel skills and techniques in major functional areas of HR. Establishes and maintains effective working relationships with various operating units to effectively accomplish recruitment, employee records, benefits and management development and training tasks. Consistently exercises initiative and independent judgment and skilled at building and managing interpersonal relationships at all levels to objectively coach employees through complex, difficult and emotional issues.
Overview
2
2
years of professional experience
Work History
Human Resources Representative
Harris County Public Health
Houston, TX
09.2020 - Current
- Worked closely with functional experts in HR to optimize and shape programs for needs of client groups.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in [Software].
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Oversaw and managed hiring process and assisted human resources.
- Performed timely project management within budget constraints for issues regarding executive leadership.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained work structure by updating job requirements and job descriptions for positions.
Human Resources Generalist
Brazoria County ESD 3
Manvel, TX
08.2019 - 09.2020
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Developed and enforced company policy and procedures relating to human resources activity.
- Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Implemented and supervised orientation procedures for new hires.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
- Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
- Conducted salary survey research for both exempt and non-exempt positions.
- Implemented company's first sourcing tracking system.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Improved operational processes resulting in productivity increase in HR department.
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Managed employee rewards programs.
- Audited workplace, employee and management policies and procedures.
- Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments and process mapping.
- Facilitated criminal background check process for new hires.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
Education
Bachelor of Science - Business Management
University of Houston - Clear Lake
Houston, TX12.2019
Associate of Science - Business Management
Houston Community College
Houston, TX06.2017
Skills
- Human Resources Management Systems
- Employee Orientation
- Termination Documentation
- Retention Program Development
- Harassment Investigation
- Employment Recordkeeping
- Employment Data Tracking
- Leave of Absence Transitions
- Work Complaint Handling
- Report Preparation
- Policy and Procedure Writing
- Employee Relations
- New Hire Onboarding
- Microsoft Office
- Time Tracking and Payroll Administration
- Training Development and Execution
- Benefits Administration
- Database Maintenance
- Personnel Management
- Drug Testing
Timeline
Human Resources Representative
Harris County Public Health
09.2020 - Current
Human Resources Generalist
Brazoria County ESD 3
08.2019 - 09.2020
Bachelor of Science - Business Management
University of Houston - Clear Lake
Associate of Science - Business Management
Houston Community College