Mechal Williams, LCMHC, LCAS, NCCC
Raleigh,NC
Summary
Exceptional leader with 10+ years of mental health experience seeking to help improve outcomes for agencies and the populations served. Qualified healthcare professional experienced in treating patients' concerns with care, compassion and skill. Focused on helping patients improve physically and mentally for whole-body wellness. Works great with other disciplines to meet patients' unique needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Clinical Assessor
PATHWAYS TO LIFE, INC
07.2022 - Current
- Provide strategic direction for programmatic planning and growth to include Medicaid transformation, contributing to budgeting discussion, practice development, and partnership opportunities, Implement an evidence-based practice outpatient model, building in quality assurance processes to maintain fidelity to the model
- Provide clinical support to clinicians across the agency and supervision to provisionally licensed master’s level clinicians
- Work as part of a team to ensure authorizations are submitted in a timely manner, monitor approval/denial rate of authorizations, and participate in tracking billing data
- Review and monitor referral information for all billable programs and work with program staff to drive referrals to programs to ensure sustainable growth
- Develop and maintain effective working relationships with stakeholders from the systems that impact youth, to include, but not limited to referral sources, juvenile court, and regulatory agencies
- Monitor and lead performance and quality improvement initiatives that measures the success of program efforts
- Provide strong leadership, to include promoting a culture that reflects the organization’s values, encourages good performance and rewards productivity in the identified programs.
- Improved patient outcomes by conducting thorough clinical assessments and identifying appropriate interventions.
- Enhanced care coordination for patients with complex needs through comprehensive assessments and interdisciplinary collaboration.
- Reduced hospital readmissions by developing personalized care plans based on accurate clinical assessments.
- Streamlined the assessment process, ensuring timely completion of documentation and efficient communication with multidisciplinary teams.
- Contributed to improved treatment adherence by providing targeted education and support during clinical assessments.
- Ensured compliance with regulatory standards by adhering to established guidelines for clinical assessments and documentation protocols.
- Collaborated with healthcare providers to develop holistic, patient-centered care plans informed by in-depth clinical assessments.
- Facilitated timely referrals to specialty services or community resources based on individualized needs identified during clinical assessments.
- Integrated cultural competence principles into the assessment process, fostering trust and rapport with diverse patient populations.
- Served as a liaison between patients and healthcare teams, clarifying assessment findings and ensuring appropriate follow-up care was provided.
- Promoted interdisciplinary collaboration by participating in case conferences and providing valuable insights based on clinical assessment expertise.
Community Support Team and Transition Management Services Director
B&D INTEGRATED HEALTH SERVICES
11.2017 - 07.2022
- Trained, supervised and provided clinical leadership to 20 staff members Monitored and maintained budgeting expectations Maintained quarterly/as needed supervisions with clinical staff Monitored service delivery and ensured fidelity was met across programs Completed Comprehensive Clinical Assessments and intakes Assigned new referrals to clinical staff and managed wait list Planned and facilitated weekly clinical team meetings Monitored timely completion of insurance authorizations/reauthorizations according to Medicaid/MCO requirements Maintained compliance with all administrative and clinical policies and procedures Conducted weekly note reviews, treatment plan reviews and client satisfaction phone calls for quality assurance
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Established departmental performance goals and provided feedback for underperforming areas.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Utilization Review Coordinator
HOLLY HILL HOSPITAL
12.2013 - 11.2017
- Coordinate and monitor appropriate utilization and documentation of services throughout the course of treatment for patients admitted to the inpatient and outpatient programs and coordinate authorization with third-party payors
- Review cases for appropriateness of admission continued to stay, and discharge planning
- Assist in the promotion and maintenance of high-quality patient care through the analysis, review, and evaluation of clinical practices within the Hospital
- Recommend plans of corrective action and monitor the impact of the action taken
- Maintain a communication system based on documentation and verbal exchange regarding treatment
- Communicate with internal and external entities to facilitate the acquisition of resources.
- Enhanced patient care quality by conducting thorough utilization reviews and coordinating with healthcare providers.
- Reduced hospital readmissions by implementing effective discharge planning and ensuring appropriate post-acute care.
- Facilitated interdisciplinary team meetings to discuss patient progress, treatment plans, and coordination of care for improved outcomes.
- Evaluated medical necessity criteria using evidence-based guidelines to ensure that services provided were both clinically appropriate and costeffective.
- Maintained confidentiality and security of patient data, adhering to all relevant privacy laws and regulations.
- Obtained authorizations from multiple insurance carriers for various levels of care.
- Performed prior authorization review of services requiring notification.
- Submitted cases for criteria failures and helped facilitate resolutions and approvals.
Education
Master of Science (Community Agency Counseling) -
UNIVERSITY OF MEMPHIS
05.2009
Bachelor of Arts (Psychology) -
CHRISTIAN BROTHERS UNIVERSITY
05.2005
Skills
- Multidisciplinary Collaboration
- Time Management
- Active Listening
- Empathy and Compassion
- Intervention Planning
- Clinical Documentation
- Diagnostic Skills
- Patient Interviewing
- Confidentiality Maintenance
- Adaptability and Flexibility
Certification
- NCI
- CPI
- CPR/First Aid
- Blood Borne Pathogens
- Person Centered Thinking
- Person Centered Planning
- Client Rights & Confidentiality
- Cultural Competency
- Intro to Mental Health
- Crisis Planning
References
Available upon request
Timeline
Senior Clinical Assessor
PATHWAYS TO LIFE, INC
07.2022 - Current
Community Support Team and Transition Management Services Director
B&D INTEGRATED HEALTH SERVICES
11.2017 - 07.2022
Utilization Review Coordinator
HOLLY HILL HOSPITAL
12.2013 - 11.2017
Master of Science (Community Agency Counseling) -
UNIVERSITY OF MEMPHIS
Bachelor of Arts (Psychology) -
CHRISTIAN BROTHERS UNIVERSITY
Similar Profiles
Siosaia HamiltonSiosaia Hamilton
Group Home Manager at Pathways to Life LLCGroup Home Manager at Pathways to Life LLC
Quinetta BarnesQuinetta Barnes
CST Team Lead at Pathways To Life, Inc.CST Team Lead at Pathways To Life, Inc.
Lisa LopezLisa Lopez
Child Development Teacher at GARDEN PATHWAYSChild Development Teacher at GARDEN PATHWAYS
Noel BasnightNoel Basnight
Customer Service Advocate at CenteneCustomer Service Advocate at Centene
Christopher LeeChristopher Lee
Fleet Service Clerk at American AirlinesFleet Service Clerk at American Airlines