Summary
Overview
Work History
Education
Skills
Timeline
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NICHOLAS NAPOLI

St Louis,MO

Summary

Results-oriented professional with strong business background. Skilled in overseeing financial, operational, marketing and customer service areas. Proven abilities in launching and growing successful businesses.

Overview

14
14
years of professional experience

Work History

Warehouse Teamster

Wholesale Plumbing Supply
04.2022 - 12.2024
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 120 pounds.
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Customer Service Rep

Focus Pointe Global
03.2019 - 09.2023
  • Provided Customer Service regarding various marketing studies provided by the company.
  • Cross-trained and provided backup support for organizational leadership.
  • Responded to customer requests for products, services, and company information.

Warehouse Lead

Nike IHM
12.2018 - 05.2023
  • Oversaw daily operations and shipping and handling processes.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Trained employees on equipment operation and safety protocols.
  • Supervised warehouse operations by managing employees during shifts.

Marketing Coordinator

C&C Market Research
04.2011 - 09.2018
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated schedules to arrange management interviews with applicants.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

Education

Diploma -

Hazelwood West High School
05.2013

Web Design & CPU Programming - undefined

North County Tech
05.2013

Skills

  • Analytical thinking
  • Problem resolution
  • Troubleshooting
  • Networking
  • Organizational skills
  • Quality assurance
  • Data management
  • Customer service
  • Relationship building
  • Attention to detail
  • Good Telephone Etiquette

Timeline

Warehouse Teamster

Wholesale Plumbing Supply
04.2022 - 12.2024

Customer Service Rep

Focus Pointe Global
03.2019 - 09.2023

Warehouse Lead

Nike IHM
12.2018 - 05.2023

Marketing Coordinator

C&C Market Research
04.2011 - 09.2018

Web Design & CPU Programming - undefined

North County Tech

Diploma -

Hazelwood West High School

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