Jacqueline Palmer
Okeechobee,Florida
Summary
Skilled Concrete Plant Manager bringing over 22 years experience in maintaining schedule, inventory, purchasing, budget and reporting requirements. Industrious, honest and practical with excellent prioritization and time management skills. Quick learner with cheerful and steadfast nature.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
Concrete Plant Manager
C. W. Roberts Contracting, Inc
Okeechobee, Florida
03.2019 - Current
- Managed areas of manufacturing, safety, inventory control and process implementation.
- Managed inventory control, material control, accounting and supply reports.
- Reviewed requisition orders, verifying terminology and specifications for accuracy.
- Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
- Interfaced with suppliers to maintain document flow and request origination.
- Provided work direction, resolved problems, prepared schedules and supervised operations to complete work.
- Eliminated materials waste and unnecessary labor hours to reduce costs.
- Obtained bids from vendors and subcontractors to make cost-effective selections.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Plant Operations Supervisor
Lynch Paving & Construction, Inc, Okeechobee Asphalt & Ready Mixed Concrete, Inc
Okeechobee, FL
02.2008 - 01.2019
- Prepared bid packets for state and local municipalities, attended pre-bid, pre-construction and partnering meetings
- Assisted with obtaining subcontractors as well as preparing subcontracts and collecting all necessary subcontract documents
- Reviewed company contracts to meet governmental equal opportunity provisions.
- Communicated with workers and supervisors about workplace adherence to laws, importance of statutes and ways to enhance compliance.
- Responsible for daily Concrete Plant Operations.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Cultivated new vendor relationships using dynamic communication and negotiation skills.
- Determined recurring business needs and maintained necessary inventory levels.
- Evaluated staff performance against expectations.
- Recruited and interviewed highly qualified candidates to fill vacancies.
Dispatcher
Prestige A/B Ready Mix
Fort Pierce, FL
06.2004 - 02.2008
- Managed daily delivery and work schedules to maximize coverage.
- Answered customer requests with information about product availability, shipping information and status updates.
- Communicated with customers and internal staff members to verify current status and schedule delivery dates.
- Supported customers reactively by creating, confirming, revising and canceling reservations to meet changing needs.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Monitored changes in delivery schedule and communicated changes to customers.
- Supervised driver dispatching, route planning and vehicle tracking for over 30 drivers.
Plant Operator
Okeechobee Asphalt & Concrete, Inc
Okeechobee, FL
01.2000 - 07.2004
- Responsible for concrete plant operations, sales, scheduling and batching .
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
- Developed and strengthened client relationships to support company service and business objectives.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Education
NRMCA Concrete Plant Manager Certification -
National Ready Mix Concrete Association
12.2021
Business And Project Management
World of Concrete Educational Session
Las Vegas, NV02.2020
FDOT Asphalt Plant Level II
Construction Training & Qualification Program
02.2009
FDOT Concrete Plant Operator
Construction Training & Qualification Program
03.2009
FDOT Asphalt Plant Level I
Construction Training & Qualification Program
03.2004
High School Diploma -
Okeechobee High School
06.1988
Skills
- Production planning
- Schedule management
- Maintenance planning
- Quality assurance authority
- New employee hiring
- Master scheduling
- Cost control improvements
- Regulatory compliance
- Six Sigma understanding
- Order placement
- Telephone and email etiquette
- Multitasking
Certification
- Concrete Batch Plant Operator, FDOT Construction Training and Qualification Program - 2009
- Business and Project Management, World of Concrete Educational Session - 2020
- Concrete Plant Manager Certification, National Ready Mix Concrete Association (NRMCA) - 2021
Timeline
Concrete Plant Manager
C. W. Roberts Contracting, Inc
03.2019 - Current
Plant Operations Supervisor
Lynch Paving & Construction, Inc, Okeechobee Asphalt & Ready Mixed Concrete, Inc
02.2008 - 01.2019
Dispatcher
Prestige A/B Ready Mix
06.2004 - 02.2008
Plant Operator
Okeechobee Asphalt & Concrete, Inc
01.2000 - 07.2004
NRMCA Concrete Plant Manager Certification -
National Ready Mix Concrete Association
Business And Project Management
World of Concrete Educational Session
FDOT Asphalt Plant Level II
Construction Training & Qualification Program
FDOT Concrete Plant Operator
Construction Training & Qualification Program
FDOT Asphalt Plant Level I
Construction Training & Qualification Program
High School Diploma -
Okeechobee High School
- Concrete Batch Plant Operator, FDOT Construction Training and Qualification Program - 2009
- Business and Project Management, World of Concrete Educational Session - 2020
- Concrete Plant Manager Certification, National Ready Mix Concrete Association (NRMCA) - 2021
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