Summary
Work History
Education
Skills
Affiliations
Overview
Work Preference
Software
Work Availability
Interests
Websites
Diana Viguri

Diana Viguri

SUD Program Director
West Hills,California
"Your past mistakes are meant to guide you, not define you." – Anonymous
Anonymous

Summary

Experienced program manager and healthcare expert dedicated to improving patient care and operational efficiency. Seeking a challenging role as an SUD Program Manager to leverage expertise in addiction treatment, program development, leadership, compliance, accreditation, staff training, patient care, and quality control.

Work History

Program Director & Compliance Officer

Renaissance Recovery
West Hills
01.2024 - Current
  • .Oversee program operations.
  • Supervise and train staff.
  • Manage budgets and allocate resources.
  • Engage clients and families.
  • Prepare for CARF, DHCS, and Joint Commission surveys
  • Monitor program outcomes and implement quality improvement initiatives.
  • Address client grievances and resolve conflicts.
  • Lead program expansion and development efforts.
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans, ensuring optimal patient outcomes.
  • Continuously sought opportunities for professional growth and development by attending workshops, trainings, or seminars to stay current on best practices within the field

SUD Program Director, QA, Case Management

West Hills Wellness Center
West Hills, CA
06.2022 - 09.2023
  • Plan, implement, and evaluate substance abuse programs aligned with organizational goals
  • Provide strong leadership for a team of substance abuse professionals
  • Expertise in Joint Commission, ASAM, DHCS, and CARF Accreditation
  • Familiarity with evidence-based practices in substance abuse treatment
  • Ensure compliance with federal, state, and local regulations
  • Collaborate with interdisciplinary teams, community partners, and staff
  • Proficient in crisis management and intervention techniques
  • Maintain regulatory compliance, excellent communication skills
  • Oversee chart audits, record-keeping, and documentation functions
  • Conduct audits, monitoring, and ensure patient safety initiatives
  • Uphold professional boundaries, ethics, integrity, and confidentiality
  • 14 years in the healthcare industry, current driver's license, CPR, first aid, infection control, TB, ASAM certification
  • Document accurately in KIPU
  • Conducted regular audits to identify areas of improvement, leading to increased customer satisfaction levels.
  • Implemented effective training programs for team members, fostering a culture of continuous improvement
  • Ensured compliance with industry standards and regulatory guidelines
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Provided ongoing direction and leadership for program operations.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Program Manager

Axion Detox
Huntington Beach, California
02.2020 - 02.2022
  • Develop and implement program strategies for organizational goals
  • Coordinate cross-functional teams and ensure effective communication
  • Monitor and evaluate program outcomes for data-driven improvements
  • Manage budgets, resources, and timelines for successful project delivery
  • Foster stakeholder relationships and collaborate with external partners
  • Assess and mitigate risks associated with program activities
  • Lead program meetings, provide guidance, and support to team members
  • Handle compliance, quality control, accreditation inspections, and staff hiring/training
  • Monitor budget, billing, and claims for timely payment
  • Manage HR paperwork, onboarding, orientation, and training
  • Handle inventory, ordering supplies, medication counts, and facility paperwork
  • Create and manage website blog and social media presence
  • Attend substance abuse-related conferences and functions
  • Stay updated on developments and law changes in the field
  • Write and update company Policies & Procedures
  • Document accurately in KIPU

Education

Healthcare

Long Beach City College, Long Beach, CA
08.2001 - 08.2025
  • Introduction to Substance Abuse
  • Ethics and Legal Issues
  • Group Therapy Techniques for Addiction
  • Motivational Interviewing in Substance Use Treatment
  • Co-Occurring Disorders: Treatment and Management
  • Relapse Prevention Strategies
  • Case Management in substance abuse
  • ASAM Criteria Training
  • Peer Support Specialist Training
  • Cultural Competency in Addiction Treatment
  • Ethics & Boundaries for Substance Abuse Professionals
  • Crisis intervention training
  • Vast KIPU EMR Knowledge
  • Medical Terminology
  • Introduction to Healthcare Professions
  • Pharmacology Basics
  • Healthcare Ethics and Law
  • Patient Care and Communication
  • CPR and First Aid Certification


Skills

Organizational leadership

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Affiliations

  • NAADAC – The Association for Addiction Professionals
  • CCAPP
  • SAMHSA
  • CARF
  • DHCS
  • The Joint Commission
  • American Society of Addiction Medicine (ASAM)
  • National Institute on Drug Abuse (NIDA)

Overview

14
14
years of professional experience

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteOn-SiteHybrid

Software

Microsoft Office Suite

Google Workspace

Adobe Creative Cloud

Zoom/Microsoft Teams

Standard office equipment

Standard office equipment

Vast Computer knowledge

Manual & Training material creation

Graphic Design

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Promoting Recovery Advocacy

Supporting Team Growth

Innovative Treatment Approaches

Client Rights & Empowerment

Ending the stigma of Mental Health

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Diana ViguriSUD Program Director