Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martin Salinas

Austin,TX

Summary

Dynamic leader with a proven track record at Pool Scientist, enhancing operational efficiency and customer satisfaction. Skilled in cross-functional coordination and strategic business planning, with a strong emphasis on teamwork and loyalty. Demonstrated success in workforce planning and supply procurement, achieving a significant increase in service delivery quality.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Seasoned Service Manager bringing [Number] years of [Industry] experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Highly motivated [Job Title] with [Number] years of [Industry] experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.

Overview

8
8
years of professional experience

Work History

Pool Service Operations Manager

Pool Scientist
10.2024 - Current
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Met with customers to discuss service needs and offer available solutions.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Analyzed service reports to identify areas of improvement.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Negotiated with vendors to secure best prices for parts and supplies.
  • Monitored service staff performance and provided feedback for improvement.
  • Resolved customer complaints in professional and timely manner.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Pool Service Technician

Pool Scientist
04.2024 - 10.2024
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Conducted pool safety inspections and reported unresolved issues immediately.
  • Assembled and disassembled filters for pool openings, closings and repairs.
  • Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
  • Maintained clean, safe and appropriately stocked company vehicle.
  • Educated customers in proper pool operation and maintenance.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Worked with diverse types of weather and ground conditions.
  • Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Tested systems, noting issues and completing preventive maintenance.
  • Stamped grommets into canvas using mallets and punches or eyelet machines.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.
  • Researched and implemented new technologies and equipment.
  • Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.

Police Officer

Austin Police Department
01.2021 - 10.2023
  • Apprehended offenders and conducted interviews and interrogations.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Conducted preliminary investigations at scenes of major crimes.
  • Monitored traffic violations, issuing citations as necessary.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Assisted in special investigations and crime prevention programs.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Obtained information from arrested subjects to conduct debriefings.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Reduced process inaccuracies while investigating [Type] and [Type] crimes and assisting district attorney prosecution cases.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Checked vehicle equipment for proper functioning prior to use.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Monitored criminal activity in community to identify suspicious activity.
  • Handled citation and traffic violation paperwork.
  • Provided testimony in court proceedings.
  • Conducted searches of individuals, vehicles and premises.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Trained other officers in firearms and self-defense tactics.
  • Thoroughly analyzed criminal information and processed crime scenes.

Infantry Team Leader

Texas Army National Guard
10.2016 - 10.2022
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Maintained secure communication systems to relay information to and from command teams.
  • Utilized advanced tactics to engage and neutralize enemy combatants.
  • Established defensive positions to protect against enemy forces.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Analyzed fighting conditions and led attack and defense operations during ground missions.
  • Researched land battle history and strategy to increase overall unit performance.
  • Devised and implemented training plans and combat tactics.
  • Led unit in field exercises and operations.
  • Recommended soldiers for promotion points and awards.
  • Disciplined subordinates for rules infractions and poor performance.
  • Coordinated infantry positioning and equipment locations to facilitate safety and efficiency.
  • Instructed infantry skills at service schools and combat training centers.
  • Coordinated with other military branches to execute operations.
  • Trained soldiers on military structure, etiquette and environmental survival tactics.

Education

High School Diploma -

Lockhart High School
Lockhart
05-2016

Skills

  • Operational efficiency
  • Cross-functional coordination
  • Service delivery
  • Workforce planning
  • Supply procurement
  • Productivity monitoring
  • Strategic business planning
  • Coordinating training
  • Conducting risk assessments
  • Reviewing records
  • Teamwork and loyalty
  • Safety protocols
  • Squad leadership
  • Technical guidance
  • Software troubleshooting
  • Operating systems

Timeline

Pool Service Operations Manager

Pool Scientist
10.2024 - Current

Pool Service Technician

Pool Scientist
04.2024 - 10.2024

Police Officer

Austin Police Department
01.2021 - 10.2023

Infantry Team Leader

Texas Army National Guard
10.2016 - 10.2022

High School Diploma -

Lockhart High School
Martin Salinas